BWF is a mission-driven for-profit company serving the nonprofit sector, offering a comprehensive suite of solutions that ensures all nonprofit strategic, technical, and functional needs are met. Our mission is Empowering nonprofits to achieve impact and imagine new possibilities. Structured yet agile services in the core areas of campaign and fundraising strategy, operations and technology, fundraising marketing and engagement, and enterprise strategic planning allow BWF to deliver on its mission. Clients include universities, health systems, arts & culture organizations, faith-based organizations, and NGOs throughout North America, Europe, Africa, Australia, and the Pacific Rim. As a truly comprehensive solutions provider, BWF has a team of consultants with extensive background and experience in every facet of philanthropy.

As an Associate Implementations Consultant, you will use your expertise of advancement/ development operations to provide counsel and support to clients from healthcare systems and academic medical centers, colleges and universities, arts and cultural organizations, and many other nonprofits to advance their missions. This client-facing position will work independently or as a part of team on technology and operations projects.  Projects may include assessments, software implementations and health checks, improvements to areas of advancement/ development operations.  This role requires a broad knowledge of fundraising and an in-depth understanding of technology and operations, including CRM and database management, gift processing, data management, prospect development, donor relations, and other areas that support the fundraising process. This position provides direction and management to project resources and must be able to prioritize multiple projects and deadlines and manage time proactively. This position will rely heavily on project management experience, ability to prioritize multiple projects and deadlines and proactively time and project manage projects and tasks. The ability to exercise initiative, independent judgment, and accountability for various projects is crucial. Excellent writing skills are critical to support projects that require written work product.  Strong communication and presentation skills are necessary to engage with clients. This position works collaboratively within a team to support clients, consultants, and support staff. This position will frequently partner with and learn from industry-leading consultants as they help clients to discover solutions to their operations challenges. 

• Manage the implementation, customization and optimization of Slate CRM.  
• Lead select engagements with multiple team members and serve as a team member on other engagements. Must be able to work with project management and consulting team resources assigned to projects appropriately. 
• Lead small scale engagements independently and participate in large client engagements in defined roles as outlined in project scope and as defined by the project team.  
• Collaborate regularly with internal team members and clients to ensure delivery of cohesive and quality work product delivered by deadline.  
• Work within the scope of work and deliverables outlined; raise and address scope creep and provide excellent delivery of consulting services, in partnership with clients.  
• Contribute to internal BWF initiatives that enhance CRM capabilities, operational efficiency and data management strategies. 
• Provide training to clients and create documentation on CRM processes, ensuring users can effectively manage and utilize the CRM. 
• Collaborate with internal and external teams to integrate systems and ensure seamless data flow across platforms. 
• Troubleshoot issues and collaborate with IT and business teams to resolve them effectively. 
• Serve as a visible Slate community leader by actively participating in community forums and chats, delivering presentations, and hosting sessions to elevate the firm’s profile and credibility.  
• Support firm-generated thought leadership by creating and/or contributing to written content and pursuing speaking opportunities that promote expertise in philanthropy through firm and industry publications, conferences, and events. 
• Participate in and lead portions of sales demos, present at user conferences, and in webinars to showcase the department and practice.  Contribute to BWF sales and marketing efforts through dedicated opportunity discovery and sales process activities. 
• Stay up to date with CRM best practices and apply knowledge of CRM functionality and upgrades to enhance client projects. 
• Participate in ongoing internal activities as a productive and active member of the firm. These may include orientation and ongoing training, firm-wide client review meetings, and other skill-building activities. 
• Other duties as assigned. 

Qualifications

• 5+ years of relevant work experience related to fundraising operations in higher education, healthcare, and/or other nonprofit settings.  
• Experience working on large scale technology and operations projects, with exposure to a wide variety of fundraising technology solutions. CRM implementation experience preferred. 
• Analytical skills, both qualitative and quantitative, and a solid strategic thinking ability for developing recommendations and other client deliverables. 
• Strong project management skills, with experience leading data migration or system integration projects. 
• Proficiency in SQL and data integration tools for managing databases and ensuring data integrity across systems.  
• Excellent communication and presentation skills, both written and verbal. 
• Ability to work in high pressure situations. 
• Ability to work independently and as a part of a team. 
• Solid time management skills and the ability to manage multiple priorities simultaneously. 
• Understanding of project management concepts, such as managing scope, schedule, and budget, and identifying risks, opportunities, and constraints. 
• Comfort selling services and generating leads and clients. 
• Bachelor’s degree or equivalent work experience; professional certification welcome. 
• Commitment to an inclusive, high-performing workplace culture.

Compensation and Benefits Annual base salary range of $80,000 to $95,000 (plus bonus potential) based on qualifications and experience. BWF offers a comprehensive benefits package including:

• Paid holidays, PTO and volunteer time off.
• 401(k) retirement plan with employer contribution.
• Medical, dental, and vision insurance with HSA and FSA (medical and dependent care) options.
• Employer paid basic life insurance, short and long-term disability, and Long-Term Care insurance.

To apply please submit a resume and cover letter. Applications will be reviewed on a rolling basis and accepted until the position is filled. Interested applicants are encouraged to apply early.

Work Environment/Conditions

This position can be remote or based in our Minneapolis office (locally based employees are expected to maintain a hybrid office present).

• Position requires ability to work in a stationary position for majority of workday.
• Continuous use of computer.
• Frequent communication with team and clients via Zoom and in person.
• This is an exempt position that requires at least 40 hours of work per week but due to the nature of this role, additional hours are required when deadlines need to be met.
• Overnight travel to client sites, conferences, or company meetings is sometimes required (up to 20%).
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Commitment to an Inclusive Culture

As an organization that exists to advance our world through the empowerment of nonprofits, we will serve our clients and industry from a sustainable space that is equitable, and inclusive. We are committed to making our organization a place of collaboration, integrity, and discovery, where everyone can thrive as individuals, with unique perspectives and be a part of something great. This commitment drives our ability to provide innovative solutions and create the best outcomes.