The Medical Scribe Supervisor plays a key role in our oncology practice by leading and supporting a team of medical scribes who work closely with our oncologists and care teams. This position ensures accurate documentation of patient encounters, high-quality medical records, and smooth clinical workflows.

With a strong understanding of oncology terminology, excellent organizational skills, and effective leadership abilities, the supervisor trains, mentors, and manages the scribe team while supporting providers and enhancing patient care. This role offers the opportunity to make a meaningful impact behind the scenes while contributing to an efficient, patient-focused environment. 

Benefits:

• Insurances: Life, medical, dental, short-term term and long-term disability
• 401K
• Free parking
• PTO
• Holidays
• Competitive Salary
• Employee Assistant Program
• Tuition Reimbursement
• Continuing Medical Education Allowance
• Pet Insurance
• Employee Discounts
• Next Level PRIME

Essential Functions:

ESSENTIAL DUTIES AND RESPONSIBILITIES. 

Quality Assurance:

• Monitor the accuracy and  completeness of patient medical records created by scribes.
• Implement quality control measures    to ensure compliance with documentation standards and regulatory       requirements.
• Address and resolve any  documentation errors or discrepancies promptly. 

• Coordinate scribe schedules to  ensure adequate coverage during clinic hours.
• Collaborate with oncologists,  nurses, and other healthcare providers to streamline clinical workflows  and improve patient care processes.
• Assist in the development and  implementation of standardized documentation procedures.

• Design and deliver comprehensive  training programs for new hires and ongoing education for existing  scribes.
• Stay current with oncology-specific  medical terminology, treatment protocols, and advancements in the field  to provide relevant training.

• Maintain accurate records of scribe  performance, attendance, and other relevant metrics.
• Prepare and present reports on  scribe team performance and documentation quality to practice management.
• Participate in meetings and  contribute to practice-wide initiatives aimed at enhancing patient care  and operational efficiency.

• Ensure the scribe team is proficient  in using electronic health record (EHR) systems and other relevant software.
• Troubleshoot technical issues and coordinate with IT support as needed.

• Oversee the daily operations of the medical scribe team, ensuring optimal performance and productivity.
• Provide training, mentorship, and support to medical scribes, fostering a collaborative and efficient work  environment.
• Conduct regular performance  evaluations and provide constructive feedback to team members.

QUALIFICATION REQUIREMENTS: 

• Minimum of 3-5 years of experience  as a medical scribe, preferably in an oncology setting.
• Previous supervisory or team leadership experience required 

EDUCATION and/or EXPERIENCE: 

• Bachelor’s degree in healthcare  administration, medical documentation, or a related field preferred.
• Certified Medical Scribe Specialist  (CMSS) or similar certification is an asset.

• In-depth knowledge of oncology  terminology and treatment protocols.
• Exceptional attention to detail and  commitment to accuracy in medical documentation.
• Strong organizational and  time-management skills.
• Excellent communication and  interpersonal skills.
• Proficiency in EHR systems and other medical documentation software.

Working Conditions:

• Primarily in a clinical setting, with occasional administrative work.
• May require evening or weekend hours depending on clinic schedules and needs.

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