Concentric is the first national industrial power services organization delivering forklift and critical power and maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, GuaranteedPOWER® and PerpetualPOWER® are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

Job Summary

The Regional Business Development Specialist - IBSA - drives profitable existing account growth with a strategic group of customers as well as new business acquisitions within the entire Distributor territory. They are the primary new-business sales leader in the Distributor’s territory and must collaborate well with all the current Outside Sales staff and IBSA Sales Leaders. This position reports to the Distributor Sales and Operations Manager and does not have any direct reports. 

Key Job Responsibilities:

• Travel regularly within the assigned territory (WA) to engage with new customer leads and current slow-sales dealers.
• Reliable attendance and punctuality. 
• Identify, qualify, pursue, and land new Traditional Independent Licensed Dealer (ILD) and Non-Mandated National Account Customers (NAC) for the Distributor.
• Arrange for the Outside Sales staff to setup new customers with racks, batteries, point of purchase, and testers, ensure they are on route, have proper documentation, and have answered all their questions related to our program, our product, and the services we provide
• Educate dealers on all relevant programs, products, development opportunities, and available training Interstate provides.
• Develop your assigned customer list of 100 +/- identified growth dealers and any other metrics assigned by IBSA.
• Maintain relationships with new and existing dealers through in-person meetings, site visits, and networking events including trade shows.
• Execute business reviews on growth dealers as required, including current performance, opportunities identified, and recommended plans to capitalize on opportunities.
• Assist with any additional dealer visits beyond growth dealers as needed.
• Daily prospecting, pipeline development, documenting activity, and closing/winning business.
• Communicate pricing actions to operation dealers (Review monthly Gross Profit report and react when required).
• Assist with Accounts Receivable collection calls/customer visits if needed.
• Visit NAC dealer locations within the market based on the needs of the company and as instructed by IBSA.
• Meet or exceed established IBSA targets, including new unit sales production, growth dealer goals, and average price per unit sold.
• Respond to and manage dealer issues and complaints.
• Collaborate with internal teams, including Interstate corporate Sales Leaders, as well as Office and Warehouse Team Members, to ensure customer satisfaction, performance, and efficiency. 
• Sustain positive and supportive customer relationships.
• Present a professional image at all times. 
• Other duties as assigned by supervisor.

Key Performance Measurements:

· An Interstate Battery score card that reflects performance in areas of new customer contacts and accounts, increased unit sales, ticket completion and accuracy, safe driving, selling and support of sales territory to specified standards and/or expectations, customer satisfaction scores, and adherence to work schedule.

· Management observation regarding attitude, diligence, team contributions, and willingness & ability to learn new skills and information.

· Other key metrics as assigned by supervisor. 

Benefits

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading benefits:

• Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
• Three medical plan options with employer premium contribution that start on day one.
• Employee paid dental and vision insurance that starts on day one.
• Health Savings Account (HSA) with company contribution on eligible High Deductible Health Plans (HDHP).
• Medical and dependent care Flexible Spending Accounts (FSA) available.
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
• Company 401K plan with 100% match on the first 4% of employee contributions.
• 8 paid holidays.
• Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
• We offer employee paid accident, critical illness, and hospital indemnity insurance.
• We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
• Training and mentoring – Learn from our experts in the industry.
• Advancement opportunities.

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

· High School or GED Diploma required. Bachelor’s degree preferred. 

· Must be able to read, write and compute basic math. 

· Must pass a background check and drug screen, and have a current, valid state driver’s license.

· 1 – 2 years of Business-to-Business sales experience preferred.

· Proven experience in outside sales, business development, or field-based account management is a plus.

· Demonstrated ability to lead and develop sales.

· Learn and represent the full breath of IBSA products and related competitive options.

· Possess strong communication, problem solving, and analytical skills.

· Ability to organize work and work independently, with limited supervision.

· Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.

· Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.

· Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.

· Ability to work collaboratively with other departments toward the greater good of the organization.

· Possess the ability to adapt to a fast-changing environment.

· Must have attention to detail, with an eye for accuracy.

· Skilled in negotiation.

· Ability to travel daily and may include overnight out-of-town travel. 

*This job description is subject to change at any time.

Physical Demands 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to operate a vehicle, load/unload batteries up to 50 Lbs, with their hands, talk and listen to customers, and complete sales tickets on electrical devises. The employee frequently is required to walk and reach with hands and arms. The employee is frequently required to stand and stoop, kneel, crouch, or crawl and must be able to work in adverse open environment weather conditions. Specific vision abilities required by this job include close vision and ability to adjust focus. 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in a vehicle, from an office, visiting customer locations in a designated territory of the United States. This position primarily works alone. The noise level in the work environment is moderate. 

The Concentric Company is an equal opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), gender identity or expression, parental status, national origin, age, disability, genetic information (including family medical history), veteran or military service, or any other legally protected status.