Convenience Store Assistant Manager
Description

 The Assistant Manager supports store management with daily operations while delivering excellent customer service. This role assists with supervising employees, maintaining store operations, and ensuring a safe, clean, and well-organized environment.


Key Responsibilities

  • Provide friendly, professional customer service and promptly resolve questions or concerns 
  • Assist with daily store operations, including employee training, scheduling, and supervision 
  • Support administrative duties such as payroll, cash handling, deposits, reports, and inventory 
  • Process POS transactions accurately and balance cash drawers
  • Work with vendors, manage inventory levels, and stock merchandise
  • Operate food preparation equipment safely and accurately process food orders
  • Maintain store cleanliness, facilities, and grounds
  • Follow all company policies, safety procedures, and state and federal regulations
  • Communicate effectively with customers, employees, and management 
  • Work a flexible schedule, including evenings, weekends, overtime as needed, and on-call availability
     

Supervisory Responsibilities

  • Assist with interviewing, hiring, training, directing work, and evaluating employee performance
  • Address employee concerns and work with management to ensure excellent customer service
Requirements

High school diploma or GED required.

  • Previous retail, convenience store, or management experience preferred.
  • Strong customer service, communication, and organizational skills. 
  • Basic accounting and computer proficiency required.
  • Must be available for operational needs, including weekends, holidays, and emergency situations.
  • Ability to work a flexible schedule and respond promptly to store or personnel issues as they arise.