Description
The Assistant Manager supports store management with daily operations while delivering excellent customer service. This role assists with supervising employees, maintaining store operations, and ensuring a safe, clean, and well-organized environment.
Key Responsibilities
- Provide friendly, professional customer service and promptly resolve questions or concerns
- Assist with daily store operations, including employee training, scheduling, and supervision
- Support administrative duties such as payroll, cash handling, deposits, reports, and inventory
- Process POS transactions accurately and balance cash drawers
- Work with vendors, manage inventory levels, and stock merchandise
- Operate food preparation equipment safely and accurately process food orders
- Maintain store cleanliness, facilities, and grounds
- Follow all company policies, safety procedures, and state and federal regulations
- Communicate effectively with customers, employees, and management
- Work a flexible schedule, including evenings, weekends, overtime as needed, and on-call availability
Supervisory Responsibilities
- Assist with interviewing, hiring, training, directing work, and evaluating employee performance
- Address employee concerns and work with management to ensure excellent customer service
Requirements
High school diploma or GED required.
- Previous retail, convenience store, or management experience preferred.
- Strong customer service, communication, and organizational skills.
- Basic accounting and computer proficiency required.
- Must be available for operational needs, including weekends, holidays, and emergency situations.
- Ability to work a flexible schedule and respond promptly to store or personnel issues as they arise.