Precision Healthcare Specialists Urology Partners, is seeking a friendly, organized, and detail-oriented Front Desk Receptionist to serve as the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth front-office operations in a fast-paced medical practice.

Key Responsibilities

• Greet and check in patients in a professional and courteous manner
   
• Answer and route incoming phone calls; take accurate messages when needed
   
• Schedule, confirm, and reschedule patient appointments
   
• Verify patient demographics, insurance information, and collect copays/deductibles
   
• Register new patients and ensure all paperwork is completed accurately
   
• Maintain and update patient records in the electronic medical record (EMR) system
   
• Handle incoming/outgoing correspondence, faxes, and referrals as needed
   
• Maintain a clean, organized, and professional front desk and waiting area
   
• Communicate effectively with clinical staff, providers, and management
   
• Ensure patient confidentiality and HIPAA compliance at all times

• High school diploma or equivalent required
   
• Previous experience in a medical front office or healthcare setting preferred (urology experience a plus)
   
• Strong customer service and communication skills
   
• Ability to multitask and work efficiently in a fast-paced environment
   
• Proficient with computers, EMR systems, and basic office equipment
   
• Professional appearance and positive attitude
   
• Bilingual (English/Spanish) preferred but not required
   

Skills & Competencies

• Excellent interpersonal and organizational skills
   
• Strong attention to detail
   
• Ability to handle sensitive information with discretion
   
• Dependable, punctual, and team-oriented