Hartford Homes is seeking a driven, people-focused Community Sales Manager to lead the homebuyer experience from first visit to contract. This role is ideal for a relationship-builder with a passion for new home sales, strong communication skills, and the ability to guide buyers confidently through the construction and purchasing process.
As a Community Sales Manager, you will manage the sales office, represent the Hartford Homes brand, and work closely with construction, lenders, and realtors to deliver an exceptional customer experience.
Key Responsibilities
- Serve as the primary point of contact for prospective homebuyers, delivering an engaging and professional sales experience
- Manage the community sales office, model homes, inventory presentation, signage, and marketing materials
- Generate and convert sales traffic while achieving individual and company sales goals
- Conduct discovery conversations to understand buyer needs and match them with the right home, homesite, and lifestyle
- Demonstrate model homes and homesites, tying features to benefits and creating value
- Maintain accurate records in the CRM and lead database
- Partner closely with construction teams, including weekly sales/construction meetings and punch-list follow-up
- Guide buyers through the option selection process and ensure accurate, complete documentation
- Introduce buyers to preferred lenders and confidently discuss financing options and qualifying ratios
- Build and maintain strong relationships with the local realtor community
- Stay informed on competitor offerings, market trends, and neighborhood amenities
- Continuously look for ways to improve processes, efficiency, and customer service
Qualifications
- 3+ years of residential sales experience
- New home sales experience strongly preferred
- Excellent verbal, written, and presentation skills
- Strong organizational and time-management abilities
- Proven ability to multitask and work independently
- High level of professionalism, integrity, and initiative
- Willingness to learn and follow a proven sales process
Physical Requirements
- Ability to stand, walk, and engage with customers for extended periods
- Occasional lifting of materials up to 20 lbs.
Job Type: Full-Time, Weekends required
What We Offer
- Team-oriented, collaborative work environment
- A culture that values creativity, ownership, and innovation
- Competitive benefits package, including:
- Medical, Dental, and Vision Insurance
- Life Insurance & Short/Long-Term Disability
- Paid Time Off & Holidays
- 401(k) with company match
Hartford Homes is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants.