We are seeking a dedicated and experienced IT Technician to join our team. The ideal candidate will possess a strong technical foundation, excellent problem-solving abilities, and a customer-focused approach to provide effective support and maintain IT systems and infrastructure. This role requires flexibility, attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment. 

Compensation 

• Starting pay for this position is $26.31/hour, with opportunities for growth and development within the role.

Hours

• Hours are M-F 6 AM to 5 PM (this is subject to change)

Responsibilities

• Install, configure, and troubleshoot computer hardware and software systems.
• Manage mobile devices for Apple and/or Android platforms.
• Create and respond to IT trouble tickets with accuracy and attention to detail.
• Resolve networking issues, including LAN, WAN, IP addressing, and router/switch/access point configurations.
• Support printers, peripherals, and mobile devices to ensure smooth operation.
• Apply cybersecurity principles and practices to IT systems.
• Communicate technical issues clearly to non-technical users.
• Collaborate with senior IT staff to escalate and resolve complex issues.
• Perform routine maintenance tasks such as updates and backups.
• Set up workstations, laptops, and mobile devices for onboarding local and remote employees.
• Document processes, resolutions, and configurations in an organized manner.
• Provide timely and effective customer service and support.
• Maintain, configure, and monitor Microsoft 365 systems and Azure Cloud infrastructure.
• Occasionally work outside standard office hours for system maintenance or urgent support needs.
• Lift and move IT equipment (up to 50 lbs.) as required.
• Must be able to independently travel to multiple plants

• Strong knowledge of computer hardware and software, including installation, configuration, and troubleshooting.
• Familiarity with Apple and/or Android mobile device management.
• Strong understanding of networking concepts such as LAN, WAN, IP addressing, and router/switch/access point configurations.
• Knowledge of printer, peripheral, and mobile device troubleshooting.
• Strong understanding of cybersecurity principles and practices.
• Strong communication skills to explain technical issues to non-technical users.
• Problem-solving abilities and a proactive approach to troubleshooting remote and on-site users.
• Customer service orientation to provide effective technical support.
• Ability to work independently and collaboratively as part of a team.
• Organizational skills and attention to detail for documentation and processes.
• Capability to work in a fast-paced setting requiring adaptability to shifting priorities.
• Occasional work outside standard office hours for system maintenance or urgent support needs.
• Requires the ability to lift and move IT equipment up to 50 lbs.
• Must have a valid driver’s license and the ability to independently travel to multiple plants.

Apply online or in person today!

Website: www.jobsourceusa.com

*Video Interviews Available

*Walk-In Interviews Tuesday and Thursday 8am to 1pm.

Job Source USA, Inc.

8406 Park Drive.,

Omaha, NE 68127

(1 Block South of Q on 84th Street)
Phone: 402-331-4905 “Se Habla Español”

Job Source USA, Inc. is an Equal Opportunity Employer/Vet/Disabled. It is the policy of Job Source USA, Inc. to provide employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, or veteran status. Recruit MCC.