The Wyndham Deerfield Beach Resort is looking for a committed and organized Restaurant Manager to join our team and ensure the smooth running of our restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, while providing excellent customer service and maintaining high standards. You will be an organized, detail-oriented leader who can motivate and mentor staff, coordinate resources, and manage budgets. If you have the necessary skills and experience, we'd love to hear from you!
Job Responsibilities
• Supervise and coordinate all food and beverage service staff
• Train and evaluate restaurant staff
• Handle customer complaints and inquiries
• Oversee the daily operations of the restaurant
• Ensure that the restaurant staff adheres to all safety and sanitation regulations
• Monitor inventory and order supplies as needed
• Establish and maintain positive relationships with vendors
• Develop and implement marketing strategies to promote restaurant
• Create and manage restaurant budget
• Monitor sales and profitability of restaurant
• Analyze customer feedback and use it to improve customer experience
• Develop and implement restaurant policies and procedures
Job Requirements
• At least 3 years of professional experience in a restaurant management position
• Proven record of success in leading and managing a team
• Excellent communication and customer service skills
• Ability to stay organized and prioritize tasks
• Knowledge of restaurant operations, including scheduling, budgeting, food safety, and customer service
• Ability to handle customer complaints and resolve conflicts
• Ability to train, motivate and develop staff
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to handle cash and credit transactions
• Proficiency in Microsoft Office Suite and restaurant management software
• Outstanding time management skills
• Strong leadership and decision-making skills