Job Type
Full-time
Description
- Ensure dining room prepared for patrons: tables set; supplies stocked prior to the beginning of service.
- Work with kitchen and attendant staff to create positive dining experience for guests.
- Greet guests in a genuine manner.
- Provide guests with menus; suggest menu items; advise of daily specials; and provide information and/or answer questions regarding menu items.
- Take guests orders and repeat it to ensure accuracy.
- Request to check identifications of ALL guests ordering alcohol to ensure of legal age – NO EXCEPTIONS.
- Monitor and ensure that no guest is “over served” – understanding that they may have consumed alcohol prior to arriving at your restaurant.
- Serve alcohol responsibly.
- Communicate orders to kitchen staff.
- Monitor table to ascertain any additional service needs and to communicate order status.
- Monitor kitchen to ensure timely preparation of order.
- Inspect order prior to leaving kitchen to ensure accuracy and quality (including presentation) – if it’s not right, do not serve it.
- Serve orders in a timely fashion.
- Maintain table settings by removing finished courses and replenishing utensils as needed.
- Upsell additional offerings such as beverages, appetizers and/or desserts.
- Enter orders into POS system, present guest check, process payment.
- Thank the guest in a genuine manner and invite a return visit.
- Clean tables and remove dishes after party leaves.
- Carry soiled dishes to dishwasher.
- Ensure availability of supplies; clean dishes, flatware, glasses, etc.; complete assigned sidework.
- Must be familiar with POS system TOAST.
- Must work quickly and effeciently.
- Inform supervisor of any equipment that needs repair.
- Maintain a high standard of cleanliness within the food service area.
- Ensure that work areas are maintained in a clean, safe, comfortable and attractive manner, clearly marked with caution or safety signs as required.
- Ensure work areas are free of hazardous objects and all equipment, and tools and supplies are properly stored.
- Maintain resident confidentiality.
- Treat residents and guests with kindness, dignity and respect.
- Know and comply with Residents’ Rights rules.
- Ensure that an adequate level of department supplies is maintained and advise the manager about supply needs.
- Assist in the maintenance of an atmosphere of warmth and personal interest, ensuring a positive, calm environment that is both aspirational and inspirational throughout the campus.
- Assist in the maintenance of operating environment that assures consistent, high level of resident & guest satisfaction.
- Attend and participate in orientation, training, in-service educational activities and staff meetings as assigned.
- Complete any other tasks, assignments, projects or requests from management.
Requirements
- Must be 18 years of age.
- Must read, write, speak and understand English.
- Previous server experience preferred.
- Food Handler’s and/or Alcohol Service Permits as required by regulation/law.
- Have a demonstrated affinity for and ability to work within the structure that includes active, passionate residents, enhanced living residents and inspired living residents.
- Possess the ability to deal tactfully with associates, residents, family members, visitors and the general public.