Role Overview 

The Senior Director, Product Management – Elections, is the end-to-end owner of Civix’s Elections product portfolio. This role carries full accountability for product strategy, roadmap execution, go-to-market alignment, and economic outcomes, including pricing, margin awareness, and commercial performance.

This is not a feature management role. It is a general manager–style product leadership position responsible for ensuring Civix’s Elections products meet statutory requirements, serve customers effectively, and perform as a sustainable, scalable business. 

The ideal candidate brings deep elections domain expertise, proven experience owning complex GovTech products, and the ability to operate confidently across product, engineering, sales, customer success, and executive leadership. 

Key Responsibilities 

Product & Portfolio Ownership 

• Serve as the single accountable owner for the Elections product portfolio, including vision, roadmap, and delivery outcomes. 
• Define and maintain a multi-year product strategy aligned to statutory requirements, customer needs, and Civix’s business objectives. 
• Own product prioritization decisions, tradeoffs, and sequencing across customer commitments, platform evolution, and innovation. 

P&L, Economics & Commercial Accountability 

• Own the economic health of the Elections product line, including pricing strategy, margin awareness, and cost-to-deliver considerations. 
• Partner with Sales and Finance to support deal structuring, pricing models, renewals, and expansion opportunities. 
• Understand and actively manage the relationship between roadmap decisions and financial outcomes. 

Go-To-Market Leadership 

• Lead product GTM strategy in partnership with Sales, Marketing, and Customer Success. 
• Ensure product positioning, messaging, and differentiation are clear, credible, and grounded in election realities. 
• Support major customer engagements, RFP responses, and executive-level product discussions with election officials. 

Elections Domain Leadership 

• Bring hands-on elections expertise across voter registration, election administration, reporting, compliance, and statutory delivery. 
• Ensure products meet evolving state and local election requirements with accuracy, predictability, and auditability. 
• Act as a trusted domain leader internally and externally, representing Civix credibly with election officials and regulators. 

Execution & Cross-Functional Leadership 

• Partner closely with Engineering and CloudOps to ensure roadmap feasibility, delivery discipline, and quality outcomes. 
• Establish strong PDLC practices that balance speed, compliance, and operational stability. 
• Drive alignment across Product, Engineering, Sales, and Customer Success — eliminating handoff gaps and ambiguity. 

Team Leadership & Product Maturity 

• Lead and mature a team of Product Managers and Product Owners with clear accountability and high standards. 
• Establish measurable product outcomes tied to customer success, delivery predictability, and business performance. 
• Raise the overall product maturity of the Elections organization. 

Qualifications

Required Experience 

• 10+ years of product leadership experience in GovTech or highly regulated SaaS environments. 
• Direct, hands-on elections experience is required (state, county, vendor, or federal level). 
• Demonstrated ownership of a complex product portfolio with real accountability for outcomes. 
• Proven experience partnering across Sales, Engineering, and executive leadership. 

Product & Business Expertise 

• Strong background in product strategy, roadmap ownership, and GTM execution. 
• Experience in influencing or owning pricing strategy, margin considerations, and product economics. 
• Comfort operating in customer-facing, executive, and regulatory environments. 

Leadership & Communication 

• Executive presence with the ability to influence at all levels of the organization. 
• Strong written and verbal communication skills, including with election officials and public-sector stakeholders. 
• Decisive, accountable leadership style — comfortable making and owning hard tradeoffs. 

Preferred Qualifications 

• Experience owning or operating a product line with P&L or quasi-P&L responsibility. 
• Prior experience supporting elections go-lives, statutory deadlines, or post-election certification workflows. 
• Familiarity with accessibility standards (WCAG / Section 508). 
• Experience working with RFP-driven sales cycles and government procurement. 

Why This Role Matters 

This role is critical to Civix’s success in Elections. It exists to ensure: 

• Elections products are owned, not coordinated 
• Roadmaps reflect business reality, not wish lists 
• Customers experience predictable, compliant outcomes 
• Civix builds a durable, scalable Elections business