Reports to: Director of Strategic Growth 

Location: 100% Remote

Career track: This position is on a unique track that affords high performers the opportunity to grow into other positions within the firm, including but not limited to management, implementation, and sales roles.

Salary: $80,000 - $100,000 and eligible for sales employee commission plan

Who we are:

System Automation (SA) is a software vendor based in Columbia, Maryland, with a focus on providing systems that support government regulatory management operations.

Founded in the District of Columbia in 1968 and originally contracted to develop and support the US Army recruiting system (contract held for 42 years), SA has since become an industry leader in designing, developing, implementing, and maintaining comprehensive information management applications for government regulatory agencies across the country. Our licensure experience began in 1994, providing the Maryland Board of Nursing with a licensing solution and has since evolved to support many regulatory needs, including licensing, permitting, enforcement, inspections, investigations, case management, online payments, public verification, robust reporting, online self-service for applicants and license seekers, and paperless regulatory operations. 

For nearly three decades, SA has built a solid track record of demonstrable success, delivering SaaS licensure and compliance solutions to government regulatory agencies. SA is currently supporting state government agencies, licensing boards, and other regulatory operations in 22 states for nearly 800 different professions, occupations, and industries. 

With SA’s current launch of Evoke, the only cloud-native, low-code application platform purposely designed for regulatory management, infusing SA’s decades of professional licensing expertise, it’s an exciting time for growth! 

About the Role:

The Agency Consultant serves as a trusted advisor to government regulatory agencies, helping bridge the gap between agency needs and SA by providing software solutions. This role combines regulatory domain knowledge, client engagement, and technical solution guidance to ensure successful sales growth, adoption, and long-term value of our Evoke platform and solutions. As a key member of the sales team, the Agency Consultant works closely with agency stakeholders and internal teams with the goal of building and extending relationships, increasing client engagement, and agency base.

What You’ll Be Doing:

• Contribute directly to the success and growth of the company
• Performs, reports, and participates in all sales efforts to achieve goals within the established timeframe and revenue targets
• Build strong, strategic relationships with current and prospective client key decision makers within target markets in alignment with the company’s ideal customer profile (ICP)
• Perform discovery sessions to understand regulatory processes, compliance requirements, and operational challenges
• Translate the agency’s business and/or regulatory requirements, needs, and challenges into compelling software or system solutions, presentations, and proposals delivered in collaboration with sales team members
• Act as a subject-matter liaison between agencies and internal teams as needed
• Utilizes the Company’s customer relationship management system for all activities

Your Daily Adventures will Include

• Engaging with new sales opportunities to expand the firm’s product sales within defined markets 
• Building and nurturing positive relationships with key stakeholders within assigned government agency clients
• Participation in meetings with prospective and current customers to identify / qualify new sales opportunities and document information uncovered during interactions
• Following the established sales process, including targeting potential customers and key decision makers, conducting discovery sessions, participating in solution demonstrations, proposal development and delivery, contract closure activities, and performing handoffs to the  Service Delivery team
• Creating engaging and personalized email communications
• Supporting marketing efforts by assisting in online and other marketing campaigns
• Participates in sales events, attends industry conferences, and executes marketing initiatives to generate additional leads and prospects
• Being prepared for and contributing to sales team, executive, and strategic meetings to report sales progress and client engagement status on a regular basis
• Managing information, activity documentation, data integrity, and forecasting in the firm’s CRM
• Performs daily activities; responds to all requests and concerns, phone, electronically, or in person, in a timely fashion
• Other duties as assigned

We are an Equal Opportunity Employer and are committed to fostering an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, and Abilities 

• Knowledge of sales principles and practices 
• Excellent verbal and written communication skills
• Ability to be a goal-driven team player
• Proven ability to achieve sales targets
• Ability to plan, strategize, persuade others, and adapt to new situations
• Ability to be resilient, tenacious, and a self-starter
• Ability to tolerate high stress
• Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint 
• Ability to travel as needed or required

Required Qualifications

• 5+ years of experience working with government regulatory agencies, public-sector consulting, or regulatory technology
• Strong understanding of government regulatory processes and compliance environments
• Excellent communication and stakeholder management skills
• Experience in improving business relationships and successfully developing new business opportunities
• Demonstrated ability to think strategically about complex issues. develop recommendations, and execute action plans
• The ability to balance competing priorities and keep multiple stakeholders informed on progress
• Naturally think on your feet in a conversation and can answer unexpected questions with ease
• Be comfortable in a fast-paced, high- energy environment
• Internal motivation and tenacity are among your strongest traits
• You have a strong passion for sales and sales processes
• Highly organized and able to adapt to changing priorities
• Confident using CRM programs, LinkedIn, web, and other tools to research, plan, execute, and track activities to report progress towards goals

Preferred Qualifications

• Experience implementing or supporting SaaS solutions in government environments
• Familiarity with regulatory domains such as licensing, enforcement, inspections, compliance, or reporting in government agencies, state licensing boards, and commissions
• Proven record of excelling in a similar role
• Knowledge of government procurement, security, and compliance standards (e.g., FedRAMP, SOC, CJIS, or state equivalents)
• Thoroughly understand the challenges an organization faces within our core markets
• Understand the B2G sales development process

What to Expect: 

Hiring Process:

Application review ? interviews and technical assessment ? conditional offer 

Security Screening:

Due to the sensitive nature of IT systems and data access, final candidates will receive a conditional employment offer contingent upon successful completion of a drug screening and a fingerprint-based background investigation.

What do you receive by joining our team?

• Competitive Wages and Career Advancement 
• Health and Welfare options to include (medical, dental, and vision) health savings account with company contributions, medical flexible spending, and dependent care.
• 401(k) with company match
• Continuing education program 
• Uncapped flexible time off and sick leave accrual 
• Monthly virtual team activities

At System Automation, we are focused on making people’s lives in the cloud easier through innovative products built by passionate employees. We are looking to add talented, motivated people to our team to help achieve this mission through the engineering, support, and delivery of Evoke.