About High Country Community Health – Alder Springs Collaboration
The Alder Springs Community is a uniquely designed community to meet the needs of the Deaf, DeafBlind, Blind, and Hard of Hearing community. Located within a residential setting that includes advanced sensory technologies, communication-accessible design, and dedicated communal spaces, Alder Springs provides culturally and linguistically accessible care for residents and community members.
We are seeking a mission-driven Medical Provider, Physician, Nurse Practitioner (NP) or Physician Assistant (PA) with advanced communication skills, including American Sign Language (ASL) fluency, and a passion for providing equitable, inclusive care for this underserved population.
Position Summary
This Medical Provider will deliver comprehensive primary care services to patients across the lifespan, with a special focus on individuals who are Deaf, DeafBlind, Blind, or Hard of Hearing. This role emphasizes accessible communication, trauma-informed care, disability cultural competence, and collaboration within a multidisciplinary team. The provider will work within a patient-centered medical home model, integrating clinical excellence with community engagement. The provider will provide general primary care and Medication Assisted Treatment services for all.
Clinical Care
- Provide high-quality primary care services, including assessment, diagnosis, treatment, chronic disease management, and preventive care.
- Use ASL, tactile sign, written communication, adaptive technologies, and other appropriate modalities to ensure accessible communication for all patients.
- Develop individualized care plans while addressing social, sensory, and accessibility needs.
- Coordinate care with specialists, audiologists, vision rehabilitation services, behavioral health providers, and other community resources.
- Maintain culturally competent, trauma-informed practice tailored to Deaf, DeafBlind, Blind, and Hard of Hearing populations.
Collaboration & Care Coordination
- Work closely with the Alder Springs and High Country Community Health teams, including resident support staff, care coordinators, and disability-access specialists.
- Participate in interdisciplinary case reviews and quality improvement initiatives.
- Collaborate with interpreters, support service providers (SSPs), and Certified Deaf Interpreters (CDIs) when appropriate.
Patient & Community Engagement
- Promote health literacy within the Deaf, DeafBlind, Blind, and Hard of Hearing community.
- Support outreach, education, and wellness initiatives within the Alder Springs community and the broader Morganton area.
Administrative & Compliance Responsibilities
- Document all encounters accurately in the electronic health record.
- Adhere to federal, state, and organizational policies, including ADA requirements and accessible-care best practices.
- Participate in staff training on communication accessibility and inclusive practices.
Qualifications:
Required:
- Current licensure as a Medical Provider – Physician, Nurse Practitioner (FNP/ANP) or Physician Assistant in North Carolina.
Board certification in applicable discipline. - Fluency in American Sign Language (ASL).
- Experience working with Deaf, DeafBlind, Blind, or Hard of Hearing individuals OR demonstrated commitment to learning best practices.
- Strong communication, adaptability, and cultural humility.
Preferred:
- Experience in community health, primary care, and/or underserved populations.
- Familiarity with DeafBlind communication methods (e.g., tactile sign, ProTactile).
- Knowledge of sensory-access technologies, low-vision supports, or disability-informed care models.
- Bilingual in English/ASL; additional languages beneficial.
Work Environment and Benefits
- Innovative, accessible clinic for the aforementioned population at the Alder Springs residential community and surrounding area.
- Supportive organizational culture focused on equity and inclusion.
- Competitive salary and benefits package, including health insurance, PTO, continuing education, and retirement contributions options.
- Opportunities for professional development in Deaf and DeafBlind cultural competency.