POSITION SUMMARY

Customer Service at People's Food Co-op is our primary focus! As part of our Grocery Department team, you will assist with assistance in inventory control and record keeping, stocking shelves , and assisting customer with product questions. You'll assist with maintenance, receiving, preparation, stocking and display of all products in the department.

POSITION RESPONSIBILITIES

• Communicate with department manager about daily activities, needs and challenges
• Report performance issues to department manager in a way that is immediate, respectful and consistent
• Communicate effectively and respectfully with all staff to create a positive work environment
• Ensure department staff promptly and courteously answer phones and handle requests in a professional and appropriate manner.
• Maintain knowledge of products and presentation methods, techniques, and quality standards
• Ensure department cases and prep areas are clean
• Receive product deliveries; ensuring order and invoice are accurate and ensure product quality
• Prepare case and other meat department items as needed
• Maintain back stock areas according to department standards
• Demonstrate full awareness of current promotional events for the department
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.

PFC offers benefits that include: medical (if working 30 or more hours per week), dental, vision, life products, short-term disability, and ancillary products in addition to a 401(k) retirement plan with employer match and a 20% staff discount.

People’s Food Coop complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at 507-289-9061 Ext. 3007 or email kim.ingalls@pfc.coop.

People’s Food Coop has been and will continue to be an equal opportunity employer and o takes steps to assure that recruitment, hiring, assignment, promotion, compensation, and all other personnel decisions are made and administered without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, gender expression, veteran status, age, mental or physical disability, genetic information or any other protected class.

REQUIREMENTS

• Experience in a grocery department preferred but not required
• Strong organizational skills
• Keen attention to detail, safety and customer needs
• Strong communication and listening skills
• Ability to work well with others in a cooperative environment where teamwork and constant communication is essential

PHYSICAL DEMANDS

• Must be able to lift 50 lbs.
• Required frequently: standing, walking, kneeling, squatting, bending and reaching for duration of assigned shift. Also cutting, using a knife or box cutter.
• Required occasionally: using the baler, trash compactor