MISSION

To handle credit applications and inquiries and provide support to A/R manager and store managers in their attempts to secure terms and payments from customers.

ESSENTIAL DUTIES

• Input new credit application when approved
• Respond to credit inquiries from other vendors
• Perform payment application issues
• Provide assistance to corporate staff members as needed
• Post Lock Box
• Post credit card payments
• Maintain Sales Tax exemption forms for customers
• Provide W-9 forms to customers upon request.
• Regular attendance in accordance with assigned schedule
• Ability to perform physical requirements as listed in job description
• Other essential and non-essential duties, as assigned by management

REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS

Minimum Education: High School

Minimum Job-Specific Experience: N/A(training provided)

Management Experience: N/A

Driver’s License Required: No

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s)

Job-Specific KSA’s:

• Negotiation — Bringing others together and trying to reconcile differences.
• Mathematics — Knowledge of arithmetic, algebra, statistics, and their applications.
• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Customer Service — Knowledge of principles and processes for providing excellent customer service. This position services Purcell store and center managers and other departments.
• Deal with Unpleasant People – during the course of collections, must be able to remain even-tempered and goal-driven.

Tools & Technology KSA’s:

• Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, Word & PowerPoint, Accounting software)
• Typing – Ability to type at 55 wpm
• Calculator – Efficient skill with a calculator
• Phone Systems – Ability to operate phone systems for the effective communication of information to interested parties

Cognitive KSA’s:

• Time Management — Managing one's own time
• Attention to Detail – Ability to analyze, correct, and report detailed information accurately.

Communication KSA’s:

• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing & Speaking — Communicating effectively in writing and interpersonal speaking as appropriate for the needs of the audience.