Summary: This section focuses on the main purpose of the job in one to four sentences.

The Institutional Account Manager is responsible for driving awareness, adoption, and optimal utilization of Zoladex within Cancer Centers. This role focuses on building strategic relationships with Radiation Oncologists, Medical Oncologists, Oncology Nurses, hospital administrators, Cancer Agency pharmacists and multidisciplinary care teams involved in prostate cancer management.

The successful candidate will navigate complex hospital systems, integrate TerSera’s patient support program, support clinical education, and ensure seamless coordination between stakeholders to deliver exceptional patient and provider experiences.

Essential Duties and Responsibilities: This section contains a list of the major responsibilities of this role that account for 5% or more of the work. The incumbent will perform other duties assigned.

• Identify and assess market opportunities and decide on tactics in collaboration with the TerSera commercial team in order to maximize the business opportunities across the province. Achieve expected levels of activity across key customer groups 
• Lead Zoladex business planning at the BC Cancer level, identifying opportunities for growth and addressing barriers to access or utilization
• Effectively generate interest and facilitate necessary institutional processes to allow for integration of the Patient Support Program
• Develop a comprehensive and effective institutional business plan aimed at achieving and exceeding annual sales goals. Prepares a robust account plan for each institution to achieve business objectives, including time investment and personnel resources to be best deployed
• Develop and maintain a high level of product and disease area knowledge, demonstrate ability to digest, interpret and share clinical data with customers (face to face or group environment) in a professional way
• Develop strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Company team members.
• Demonstrate the ability to integrate and generate usage of the Patient Support Program from beginning to end.
• Promotes Company products within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry
• Communicate regional activity in an accurate and timely manner as directed by management
• Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the TerSera code
• Successfully complete all Company training classes in a timely fashion
• Complete administrative duties in an accurate and timely fashion.
• Maximize use of approved resources appropriately to achieve regional and account level goals
• Function as a contributing member of a high-performance team.
• Ensure goals and budgets are met

Non-Essential Functions: Standard non-essential functions for all TerSera Therapeutics employees.

• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
• Maintains a positive and professional demeanor toward all customers and coworkers 
• Adheres to all policies and procedures of TerSera Therapeutics
• Performs other duties as assigned. 

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. List knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Demonstrated self-starter who possesses high self-motivation and an ability to work as a team member and effectively communicate within different levels of an organization is required
• Proven successful track record of consistent high performance 
• Confidence working in an environment of complexity and ambiguity is required 
• Strong verbal, interpersonal and listening skills required 
• Demonstrated ability to independently work, to multi-task and work collaboratively across multiple sales territories required 
• Strong strategic planning, computer and analytical skills 
• Demonstrated effective organizational and proactive problem-solving skills required 
• Prior experience managing through complex reimbursement issues preferred 
• Organizational awareness 
• Ability to influence without authority in a matrixed environment 
• Candidates must be willing to travel up to 40% of work time as needed or required 
• Candidates must live within Greater Vancouver area 
• Candidates must have a valid driver's license 

Education and/or Experience: Education and experience that is necessary to perform the job satisfactorily.

• BS/BA Required (MBA Preferred) 
• Bachelor's degree required, Business or Science discipline preferred  
• 10+ Years Sales / Account management experience within the related field 
• Experience working with institutions and integrated delivery networks required 
• Marketing or marketing related experience is an asset
• Experience working in a team environment which successfully partners with all Commercial Operations functions