What You’ll Do:

• Welcome new patients and families, creating a warm and positive first impression.
• Guide patients through the scheduling and onboarding process to ensure a seamless start to treatment.
• Build trusting relationships with patients, families, and teammates through clear and caring communication.
• Collaborate closely with doctors, clinical staff, and front-office team members to deliver an exceptional patient experience.
• Answering incoming and outgoing phone calls throughout each day.
• Ongoing administration tasks.

What We’re Looking For:

• Excellent communication and customer service skills — you make patients feel comfortable and confident.
• Strong attention to detail with great organizational and multitasking abilities.
• Professional, positive, and team-oriented attitude.
• Experience in Customer Service.
• Comfort with computers, scheduling systems, and discussing financial arrangements.

What We Offer:

• Competitive pay based on experience
• Health, vision, and dental benefits
• Paid time off and holidays
• Retirement plan options
• A supportive, professional, and fun work environment
• Ongoing training and opportunities for career growth in orthodontics