Job Summary:

We are seeking a skilled and motivated IT Network & Support Administrator to join our team. The successful candidate will be responsible for managing and maintaining our company's IT infrastructure, ensuring optimal performance, security, and availability. This role requires a proactive individual with strong technical expertise and excellent problem-solving abilities.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Design, implement, and manage LAN, WAN, and WLAN networks to ensure reliable connectivity and optimal performance.

• Monitor network security, implement security protocols, and respond to security breaches to protect sensitive data and systems.

• Administer VMware virtualization: create, allocate, and right-size VMs; manage resource pools and storage; perform host/VM patching.

• Plan and execute server allocation for new applications, including sizing, OS builds, join to domain, and baseline hardening.

• Own backup and recovery operations (e.g., Commvault/Veeam): define schedules/retention, validate jobs and run periodic restore tests.Diagnose and resolve network issues promptly to minimize downtime and maintain business continuity.

• Maintain detailed documentation of network configurations, changes, and procedures to facilitate troubleshooting and future upgrades.

• Provide technical support and training to staff on network-related issues and best practices.

• Monitor network performance and conduct regular analysis to identify and resolve potential issues.

• Collaborate with external vendors and service providers to manage network related projects and procure necessary equipment and services.

• Ensure network infrastructure complies with industry standards and regulatory requirements.

• Updating desktops and laptops and other digital equipment in the plant including conferencing system and display boards. 

• Maintenance of user hardware, imaging and deployment of new hardware to employees.

• Manage user accounts, permissions, and access rights across various systems and applications

• Serve as the primary point of contact for all IT support requests

Required Skills/Abilities: 

• Proficiency in network management tools, routers, switches, firewalls, and VPNs. Knowledge of TCP/IP, DNS, DHCP, and other networking protocols.

• Proficient in VMware virtualization and end-to-end Windows/Linux server administration, including performance optimization, hardening, and lifecycle management.

• Knowledge of Microsoft Office 365. Azure, SharePoint, Exchange. 

• Strong analytical and problem-solving skills with the ability to troubleshoot complex network issues.

• Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical staff.

• Ability to work independently and as part of a team in a fast-paced environment.

• High level of attention to detail and accuracy in all work.

Education and Experience:

• Bachelor’s degree in computer science, Information Technology, or a related field, combined with at least 1 year of directly related experience in network or support administration

• Associate degree in relevant discipline combined with at least 2 years of directly related experience in network or support administration

• Relevant certifications such as Cisco Certified Network Associate (CCNA), CompTIA Network+, or equivalent are preferred.

• Knowledge of SAP S4 or Fortinet is a plus but not required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

• Must be able to lift to 30 pounds at a time. 

• May require bending, reaching, stretching.

Disclaimer: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the role. Management reserves the right to modify or assign other tasks as necessary.

Commitment to Equal Opportunity:

Bharat Forge is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable federal, state, or local laws.