This position is contingent on contract award.

About Vaultes

Vaultes is a rapidly growing cybersecurity and digital services company headquartered in the Washington DC metro area. Serving customers across the Federal government and commercial sectors, we use our broad experience and deep technical expertise to implement customized solutions that enable mission achievement and secure the world through technology. 

FAST: The Vaultes Way

F – Frictionless Collaboration

We lead with humility and are easy to work with. Our ego-less, one-team mindset keeps progress moving.

A – Accountable & Adaptable

We do what we say we will and own our outcomes. Rooted in a growth mindset, we flex with change and stay aligned to mission needs.

S – Secure by Design

We protect what matters most. Security and integrity guide our decisions, ensuring resilience and confidence for our clients and partners.

T – Trusted Partners

We work side by side with clients and colleagues, earning trust through accountability, openness, and shared success.

About the Role

As a member of our dynamic tech team, you will work collaboratively with team members and key stakeholders to provide web content management support for three websites maintained and/or managed by a Federal Customer. The ideal candidate is passionate about delivering accurate, accessible, and timely web content and has experience supporting public-facing digital communications in Federal environments. This position is contingent on contract award.

Responsibilities

Content Loading

• Load, format, publish, and update web content across multiple federally maintained and/or managed websites.
• Coordinate with government stakeholders and project team to gather, review, and post content in accordance with approved workflows and timelines.
• Ensure all posted web content is posted accurately, consistently, and in alignment with approved templates, style guides, and branding standards including compliance with Section 508 accessibility standards and plain language guidelines.
• Perform content audits to identify outdated, duplicate, or inaccurate content and recommend updates and/or removals.
• Support implementation of content updates related to policy changes, public communications, or program initiatives.
• Conduct basic quality assurance checks, including link validation, formatting accuracy, and accessibility prior to publication.
• Track content updates and maintain documentation such as content inventories, publishing logs, and approval records.

Community Management

• Support community management functions such as monitoring website feedback, comments, or forms.
• Triage and route user inquiries, feedback, or submissions to appropriate stakeholders for response.
• Monitor engagement trends and flag emerging issues, frequently asked questions, or content gaps.
• Perform other duties as assigned.

Must Haves

• You must be a US citizen and be able to pass and maintain a Public Trust Clearance.
• Bachelor’s degree in Communications, English, Journalism, User Experience, Marketing, or a related field.
• 3+ years of experience in content strategy, content management, or related roles, with a strong focus on user-centered design.
• Demonstrated experience with Section 508 compliance / WCAG accessibility requirements for web content.
• Proficiency with content management systems (CMS) like Drupal, WordPress, or SharePoint.
• Knowledge of web design principles, including SEO, HTML, and information architecture.
• Strong written communication and editing skills, with experience applying plain language principles for diverse audiences. 
• Experience working in Agile or Scrum environments and using project management tools (e.g., Jira, Trello).

Nice to Haves

• Experience supporting HHS or CMS
• Experience with healthcare content development and management.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Capable of operating a computer and other office productivity machinery, and frequently communicate with co-workers, management, and customers.

Perks and Benefits

• Paid time off 
• Paid holidays
• Work-from-home opportunities
• 401k with matching incentive
• Medical/dental/vision benefits
• Company provided life insurance
• Company provided short-term disability

This is a Full-Time, W2 position. Corp-to-Corp and 1099 ineligible.

Vaultes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.