This position is contingent on contract award.

About Vaultes

Vaultes is a rapidly growing cybersecurity and digital services company headquartered in the Washington DC metro area. Serving customers across the Federal government and commercial sectors, we use our broad experience and deep technical expertise to implement customized solutions that enable mission achievement and secure the world through technology. 

FAST: The Vaultes Way

F – Frictionless Collaboration

We lead with humility and are easy to work with. Our ego-less, one-team mindset keeps progress moving.

A – Accountable & Adaptable

We do what we say we will and own our outcomes. Rooted in a growth mindset, we flex with change and stay aligned to mission needs.

S – Secure by Design

We protect what matters most. Security and integrity guide our decisions, ensuring resilience and confidence for our clients and partners.

T – Trusted Partners

We work side by side with clients and colleagues, earning trust through accountability, openness, and shared success.

About the Role

As a member of our dynamic tech team, you will work collaboratively with team members and key stakeholders to provide web content management support for three websites maintained and/or managed by a Federal Customer. The ideal candidate is passionate about content strategy and has experience with Federal environments. This position is contingent on contract award.

Location: Remote with potential minimal travel to Client site.

Responsibilities

• Serve as team lead for a cross-functional group, including managing team workloads and assignments. 
• Provide mentorship and coaching to junior team members, fostering skill development and collaboration.
• Develop and implement comprehensive content strategies that align with government objectives and project goals.
• Conduct user research and stakeholder interviews to understand content needs, priorities, and audience requirements.
• Create and maintain content guidelines, editorial standards, and governance frameworks to ensure consistency and compliance.
• Collaborate with cross-functional teams, including designers, developers, and subject matter experts, to integrate content into overall project workflows.
• Oversee content lifecycle management, including planning, creation, approval, publishing, and archiving.
• Ensure all content complies with federal regulations, including Section 508 accessibility standards and agency-specific policies.
• Perform content audits and gap analyses to identify opportunities for improvement and optimization.
• Design and manage workflows and tools for efficient content production and review processes.
• Lead efforts to map user journeys, identifying key content touchpoints and optimizing user experience.
• Analyze content performance metrics and user feedback to inform data-driven content decisions and improvements.
• Serve as a content advocate, advising stakeholders on best practices for user-focused and accessible content design and strategy.
• Manage version control and ensure the integrity of content across digital platforms.
• Facilitate content-focused workshops, training sessions, and presentations for stakeholders and team members.
• Securely handle sensitive government information, adhering to all confidentiality and compliance requirements.
• Perform other duties as assigned.

Must Have

• You must be a US citizen and be able to pass and maintain a Public Trust Clearance.
• Bachelor’s degree in Communications, English, Journalism, User Experience, Marketing, or a related field.
• 7+ years of experience in content strategy, content management, or related roles, with a strong focus on user-centered design.
• Demonstrated experience leading content strategy for government agencies or within the public sector.
• Expertise in content governance, including creating and maintaining style guides, editorial workflows, and content standards.
• Strong understanding of federal accessibility requirements, including Section 508 compliance.
• Proven ability to conduct content audits, gap analyses, and user research to inform strategy.
• Proficiency with content management systems (CMS) like Drupal, WordPress, or SharePoint.
• Knowledge of web design principles, including SEO, HTML, and information architecture.
• Strong analytical skills to interpret content performance metrics and user feedback for continuous improvement.
• Excellent written and verbal communication skills with the ability to convey complex ideas clearly to diverse audiences.
• Experience working in Agile or Scrum environments and using project management tools (e.g., Jira, Trello).
• Strong leadership and mentoring skills, with experience managing and guiding content teams.

Nice to Have

• Experience supporting HHS or CMS
• Experience with healthcare related content strategy, design, or research
• Certifications such as CPACC (Certified Professional in Accessibility Core Competencies), UX certifications, or PMI certifications are a plus

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Capable of operating a computer and other office productivity machinery, and frequently communicate with co-workers, management, and customers.

Perks and Benefits

• Paid time off 
• Paid holidays
• Work-from-home opportunities
• 401k with matching incentive
• Medical/dental/vision benefits
• Company provided life insurance
• Company provided short-term disability

This is a Full-Time, W2 position. Corp-to-Corp and 1099 ineligible.

Vaultes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.