Location: In person, Little Rock, AR.

Job Summary

We are seeking a highly organized, service-driven Workflow & Purchasing Coordinator to support our growing business. This role focuses on communication, coordination, and execution, serving as a key support link between internal teams and external partners. The ideal candidate is detail-oriented, dependable, and eager to learn, with a strong customer-service mindset and the ability to keep multiple tasks moving smoothly.

This position is well-suited for someone early in their career who thrives in a fast-paced environment, values clear communication, handles pressure well, and takes pride in supporting team success. The Workflow & Purchasing Coordinator plays an important role in ensuring requests, orders, and information move efficiently through the entire pipeline.

Key Responsibilities

Factory & Vendor Communication

• Support communication with domestic and overseas vendors
• Assist in managing timelines, expectations, and order updates
• Maintain professional and responsive communication with external partners
• Communicate across time zones as needed, with guidance from leadership

Order & Workflow Support

• Assist with issuing, tracking, and updating purchase orders and related documentation
• Maintain reports to help monitor order status and support on-time execution
• Flag potential delays, discrepancies, or issues and escalate as needed
• Help ensure accurate information flow from order placement through completion

Cross-Functional Coordination

• Support coordination between sales, art, operations, production, and fulfillment teams
• Share status updates and assist with internal communication across departments
• Help ensure smooth handoffs between teams to support a consistent service experience

What We Offer

• Opportunity to manage and grow a key product category
• Collaborative, creative team environment
• Competitive compensation and benefits
• Potential for international travel and factory engagement

Requirements & Qualifications

• Experience in customer service; experience in production coordination, vendor management, or a related role is strongly valued
• Strong understanding of purchase orders, timelines, and workflow tracking
• Exceptional written, verbal, and interpersonal communication skills
• Highly organized with strong attention to detail and follow-through
• Ability to manage multiple priorities in a fast-paced environment
• Comfortable working cross-functionally with sales, art, operations, and leadership teams
• Willingness to work flexible hours when necessary
• Strong computer skills and experience with spreadsheets, reporting tools, and shared documentation systems