The Executive Director of Practice Management is responsible for the effective leadership of LucidHealth (LH) practices through implementation of corporate policies, procedures, and initiatives; acting as primary liaison with practice leaders and providers, clinical leadership and hospital executives; serving as relationship manager for all current and future LH customers; and providing leadership and support on radiology initiatives across LucidHealth practices.

 *Candidate must reside in the state of Wisconsin, specifically within the Madison, Green Bay, or Milwaukee regions. *

ESSENTIAL RESPONSIBILITIES

• Serve as a strategic partner to the practice president and board, overseeing governance, quality, staffing, and operational performance across practices.
• Provide leadership, oversight, and development of practice managers to ensure consistent, high-performing operations.
• Lead contract execution and management in collaboration with general counsel, maintaining knowledge of hospital quality, financial, and satisfaction requirements.
• Direct annual budgeting, financial performance monitoring, physician productivity, and labor cost management; implement cost-effective operational strategies.
• Oversee physician staffing strategy, including workforce planning, coverage for vacancies and leaves, use of locums/per diem resources, and coordination with HR.
• Act as primary liaison with hospital leadership, fostering strong relationships, resolving issues, aligning goals, and representing radiology quality and service capabilities.
• Drive performance management through KPI development, dashboard review, monitoring, and proactive issue resolution.
• Partner with clinical leadership to support quality programs, prepare and disseminate quality reports, and present performance data to hospital partners.
• We work with Integrity. We value Mutual Respect & Professionalism.
• We are Accountable, Collaborative, Transformative, and Service Driven.
• Collaborate with IT, Finance, Accounting, HR, and Operations to address workflow, technology, financial, and workforce challenges.
• Provide oversight for new contract integration, new business initiatives, and external operating models in coordination with Business Development.
• Monitor radiology market trends and lead strategic planning for service expansion and organizational growth.
• Support physician recruitment efforts and ensure seamless onboarding into LucidHealth practices.

• Strong financial acumen with the ability to manage budgets, analyze performance, and drive fiscally responsible decisions.
• Proven project management capability, effectively leading multiple initiatives from planning through execution.
• Advanced analytical and problem-solving skills with a demonstrated ability to identify issues and implement sustainable solutions.
• Exceptional written and verbal communication skills, with the ability to clearly convey complex information to diverse stakeholders.
• Highly developed interpersonal and relationship-building skills, enabling effective collaboration with physicians, hospital leadership, and external partners.
• Self-directed and results-oriented, with a continuous improvement mindset focused on enhancing practice performance and operational excellence.

EDUCATION & EXPERIENCE

Bachelor’s degree in business or a related administrative discipline required; MBA or MHA strongly preferred. Experience in hospital and/or radiology settings preferred, including knowledge of teleradiology practice standards. At least 10 years of experience managing a physician group preferred.

WORK ENVIRONMENT

Based in a home or regional office with regular travel to radiology practices within the Madison, Milwaukee, Green Bay region. 

Full-time position with some evening and/or weekend hours, depending on operational needs.