Description
The Commercial Training Consultant will help facilitate and deliver impactful training programs to elevate the knowledge and capabilities of customer-facing teams, including Field Sales, Field Leaders, Account Managers, and Nurse Educator roles. This role will play a key part in preparing for an upcoming summer 2026 product launch.
In collaboration with Field Leadership, the Brand Team and various cross-functional partners the manager will lead the planning and execution of onboarding training initiatives that equip teams for launch readiness and sustained success.
There will be occasional longer-distance travel required for training events and key business meetings. This is a remote role with East-Coast travel (~3-4 days monthly) required.
Requirements
Essential Responsibilities/Scope of the Job
· Finalize, implement, and facilitate training programs and workshops as required
· Facilitate training content that improves the desired outcome for our field teams in partnership with the training team and cross-functional partners
· Partner in the processes associated with the Medical, Legal, and Regulatory review for appropriate training assets
· Responsible for coordinating & facilitating new hire onboarding training
Responsible for leadership development training & facilitation (1st line and 2nd line field leaders)
Take part in continuous cross-functional launch readiness planning, coordination, and execution for home-study, onboarding, field readiness, national launch meeting, NSMs, and other training needs
· Perform other training operational duties as needed
Personal Attributes
- Excellent interpersonal skills
- Customer-centric
- Collaborative and flexible
- Highly organized with strong planning capabilities
- Comfortable dealing with ambiguity and recommending solutions
- Works with a sense of urgency and efficiency, while maintaining attention to detail
- Self-starter, with the ability to think creatively and solid problem-solving skills
- Excels in producing clear and concise communications, both written and verbal
- Demonstrates critical, creative thinking and problem-solving skills
- Comfortable with technology and learning/mastering software systems
- Demonstrated project coordination experience
- Ability to work and coordinate cross-nationally
- Demonstrated proficiency across Microsoft Office and associated tools (Word, Excel, PowerPoint)
Position Qualifications (knowledge, skills, abilities, education, experience)
- Bachelor’s degree or equivalent level of experience
- 5-8 years of experience in a pharmaceutical/biotech company within a commercial organization
- Exceptional communication and problem-solving skills
- Experience with training operations and facilitating training workshops to small and large groups
- Experience in training selling skills, territory management, product knowledge/disease state knowledge, business acumen, market access & reimbursement
- Familiarity with traditional and modern training methods (e.g., mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations, etc.)
- Excellent time management skills with a proven ability to meet deadlines amidst shifting priorities
Preferred Qualifications:
· Previous roles within field sales, field leadership and commercial training teams
· Experience supporting a Launch a plus
Therapeutic experience in Respiratory / Asthma
· Experience building and maintaining relationships across an organization
· Experience in the following: LMS administration, Veeva CRM, Mentoring programs