Restaurant Manager - Colleton River Club

Join Our Team at the Prestigious Colleton River Club!

We are currently seeking a talented and dedicated Restaurant Manager to join our esteemed team in delivering an unparalleled experience to our Members.

The Restaurant Manager is a highly visible leadership role responsible for the day-to-day food and beverage operations of the clubhouse restaurant. This position requires a people-focused leader with strong interpersonal skills, attention to detail, and a results-driven mindset who enjoys engaging with both members and staff to deliver consistently exceptional service. The Restaurant Manager must lead by example, motivate and develop team members, and foster a respectful, supportive, and positive workplace culture that values employees as the club’s most important asset. This position reports directly to the Clubhouse Manager.

Duties and Responsibilities:

• Responsible for accountability of member and guest experience and maintaining a culture of hospitality and teamwork.
• Work in collaboration with the Executive Chef and Clubhouse Manager to manage labor, material, and capital expenditures in accordance with budget.
• Motivate direct reports and has clear communication with them daily.
• Collaborate with the culinary team on steps of service, training of the staff, food and wine pairings, and menu development.
• Assist in developing wine lists and beverage programs.
• Greet guests, oversee service, and drive high-performing teams to implement better guest experiences.
• Address members’ questions and complaints and advise the Clubhouse Manager and Executive Chef about appropriate corrective actions taken.
• Provide support during events and banquets, ensuring smooth operation and exceptional service.
• Develop and market ways to promote club functions in the dining rooms, bars, and common areas of the clubhouse with membership.
• Lead daily line-ups with the service staff to communicate club information and training subjects.
• Ensure all dining room employees are in proper, clean uniform daily.
• Assist in recruitment, staff scheduling, and accountability amongst the team.
• Ensure that effective orientation and training for new staff and professional development activities for experienced staff are planned and implemented.
• Ensure all standard operating procedures for revenue and cost control are in place and consistently utilized.
• Inspect to ensure all safety, sanitation, energy management, preventive maintenance, and other standards are consistently met.
• Ensure correct handling procedures are utilized by staff to minimize china and glassware breakage and food waste.
• Closing walk through to ensure all side-work is accomplished and all cleaning of dining room and storage areas are completed.
• Maintain appearance, upkeep, and cleanliness of all food and beverage equipment and facilities.
• Confirm time, attendance, and hours worked and approve weekly departmental payroll prior to submitting to payroll.
• Perform daily POS closeout and tip distributions. Verify proper tip distribution and hours for employees.
• Maintain inventories of beverage, china, glassware, and silver in all areas in collaboration with Executive Chef.
• Maintain records of special events, food covers, and daily business volumes.
• Participate in Weekly and Monthly meetings as necessary.
• Hold monthly departmental meeting per CRC requirements and Clubhouse Manager direction.
• Other duties as assigned.

Personal Characteristics: 

• Adapts easily to fast paced, ever-changing situations, member expectations, and short-term changes due to reservation changes or walk-ins.
• Builds rapport well and maintains positive win-win relationships with their team, internal partners, Members, and guests. 
• Attains a high level of professional presentation including attire, attitude, judgement, attention to detail, and discretion. 
• Able to confidently work with a diverse group of people and interface with all levels of management. 
• Seen as honest, possessing integrity, strong sense of ethics, and acts as a team player 
• Possesses attention to detail and willingness to roll up sleeves and pitch in 
• Resourceful, efficient with sense of urgency, quick learner, and dependable 
• An advocate for superior Member experience 
• Able to effectively manage time between long-term and short-term planning requirements. 

Typical Schedule:

This position requires open availability Monday through Sunday, including holidays. The schedule typically consists of 5 workdays per week, with shifts averaging 8 to 10 hours per day.

Physical Demands:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job.

• Occasional bending, stooping, lifting, pulling.
• Stand for the entire shift and walk for long periods of time without rest or sitting down.
• Repetitive actions and sitting at a computer for prolonged periods of time.
• Able to lift and move up to 50 pounds.
• Able to walk up and down stairs, as needed.
• Required to drive between two clubhouses transporting product.

Benefits: 

• Medical, dental, and vision insurance
• Life Insurance
• Short-term and long-term disability insurance
• Supplemental Insurance Including: Critical Illness, Accident, and Hospital Indemnity
• Flexible Spending Account
• 401(K) with matching up to 4%

In addition to the benefits listed above, Colleton River Club offers other Perks and Features that support your career and well-being and make it an excellent place to work.

• Employee meals (valued at $1,250 per year)
• Rich employee anniversary reward program ($100 per year of service, every year)
• Employee referral program ($1,500 per year per referral)
• Company shared cost of employee medical, dental and vision plans
• Employee discount in the golf shop
• Generous PTO policy
• 6 paid holidays including an additional floating holiday of your choosing
• Personal and professional development
• Financial retirement planning
• Limited golf privileges

Pay Rate: $ 65,000.00 or more annually based on experience

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

• 3-5 years’ experience of dining room supervisory experience 
• Previous experience at a private club or hotel 
• High school diploma or GED required 
• Proven track record of spearheading new projects or assigned responsibilities on time and within budget with minimal supervision. 
• Strong, analytical, and problem-solving skills 
• Demonstrated ability to communicate effectively, including proficiency in clear, concise, and compelling written and verbal communication skills, as well as listening and proof reading 
• Excellent organizational and interpersonal skills, strong working knowledge of computer software such as Microsoft Office, Microsoft Excel, Adobe Acrobat, and internet capabilities 
• Flexibility to work schedule each week to include evenings, weekends, and holidays as per the event calendar
• Experience with Jonas point of sales system

Why Work With Us?

Team Spirit: Join a close-knit team that values collaboration, mutual respect, and support. We foster a positive work environment where everyone's contributions are celebrated. 

Breathtaking Location: Nestled in the heart of the Lowcountry, our Club offers stunning vistas, picturesque landscapes, and a serene atmosphere. 

World-Class Facilities: As a team member at the Colleton River Club, you'll work at top-notch facilities that will make you proud to be a part of our exclusive community.  Our members enjoy lush golf courses, state-of-the-art tennis courts, a luxurious swimming pool, and more. 

Professional Growth: At Colleton River Club, we believe in investing in our employees' growth and development.  

Recognition and Rewards: Your dedication and hard work won't go unnoticed. We take pride in recognizing and rewarding excellence, whether through performance bonuses, accolades, or advancement opportunities. 

Exclusive Events: Be part of the team that organizes and executes prestigious events that draw guests from far and wide. From gala dinners to extraordinary Club fine dining, you'll be at the heart of creating memorable experiences. 

If you're ready to put your amazing customer service skills to work by offering our members and guests the greatest positive experience ever, we can't wait to meet you!

Colleton River Club is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other characteristics required by law.