Hi, we’re Actabl.

We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.

Our Valued Behaviors

• Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
  • Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
  • Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
• Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
• Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
• Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily. 
• Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.

In this role you will:

Position Summary

The Technical Program Manager (TPM) serves as the execution quarterback for Actabl’s most critical Technology Modernization initiatives. This role owns delivery predictability, execution discipline, and cross-functional alignment across Product and Technology.

The TPM operates at the intersection of strategy and execution — driving clarity across complex programs, strengthening delivery systems, building engineering metrics infrastructure, enabling AI-native workflows, and serving as a trusted operational partner to the CTO and CPO. This role is accountable for ensuring initiatives move from strategy to done, with visibility, discipline, and measurable outcomes.

Essential Duties

1. Platform Modernization — Program Execution

• Own cross-team delivery for Actabl’s largest engineering modernization initiative.
• Drive program planning, sequencing, and dependency management across 3–6 teams, including nearshore partners.
• Maintain milestone tracking, risk identification, and proactive escalation.
• Provide executive-level visibility into progress, risks, and tradeoffs.
• Ensure delivery predictability as integration complexity increases.
   

2. Engineering Metrics Spine — Build & Operate

• Own implementation and operationalization of Actabl’s engineering metrics infrastructure.
• Configure Jira and Pluralsight Flow to enable automated DORA metrics reporting.
• Build and maintain dashboards that surface delivery health for teams and executives.
• Translate metrics into diagnostic insights, not just reporting.
• Identify systemic friction (cycle time, rework, deployment stability) and partner with EMs to resolve root causes.
   

3. AI Enablement & Engineering Productivity

• Lead adoption and governance of AI coding tools (GitHub Copilot, Claude Code, Cursor, etc.). 
• Measure velocity, quality, and stability impact to manage the AI Productivity Paradox.
• Build internal AI champion network and enablement programming.
• Establish guardrails and governance for responsible AI adoption.
• Partner with CTO and Engineering Managers to embed AI-native workflows.
   

4. Product Development Lifecycle (PDLC) Maturity

• Drive consistency in delivery practices across all Actabl product lines (ProfitSword, ALICE, Hotel Effectiveness, Transcendent).
• Use delivery metrics to diagnose process inconsistency and bottlenecks.
• Lead adoption of unified PDLC standards without heavy process overhead.
• Surface cross-product dependencies and planning risks.
• Improve systemic delivery reliability across teams.
   

5. Chief of Staff — CTO & CPO

• Prepare and organize executive reviews, OKR sessions, quarterly planning materials, and board reporting.
• Coordinate Product & Technology All Hands planning and follow-through.
• Track cross-team action items and decision logs.
• Proactively surface and escalate delivery risks.
• Improve executive operating rhythm and cross-functional clarity.
   

Minimum Qualifications

• 5+ years experience managing complex technical programs across multiple engineering teams.
• Experience leading modernization, migration, or platform transformation initiatives.
• Demonstrated ability to coordinate Product, Engineering, and Platform stakeholders.
• Experience implementing delivery metrics (DORA, cycle time, deployment frequency).
• Strong executive-level written and verbal communication skills.
• Experience working in high-growth or transformation environments preferred.
   

Technical Fluency

• Working knowledge of modern cloud architectures and CI/CD pipelines.
• Familiarity with service-based distributed systems and database considerations.
• Understanding of quality automation and reliability practices.
• Exposure to AI coding tools and productivity workflows.
• Ability to translate technical complexity into business clarity.
   

What Success Looks Like at 6–12 Months

• ProfitSword modernization executing against a clear, trusted cross-team plan — on schedule into Hi-Tech
• Engineering metrics dashboard live, automated, and used in OPP and ASG reporting
• PDLC consistency improving across at least three product lines
• Leadership team spending less time chasing status and more time making decisions
• CTO and CPO operating with measurably better executive rhythm and preparation

Unpacking What We’re Looking For

Ideal Skills & Experience:

• 7–10+ years leading complex technical programs in SaaS or cloud environments
• Proven experience coordinating work across multiple engineering teams
• Background in large-scale modernization, migration, or platform transformation
• Experience partnering closely with Product, Engineering, Platform, and Data teams

Technical Fluency - You don’t need to code, but you should be comfortable navigating:

• Modern cloud architectures and CI/CD pipelines
• Service-based systems, databases, and performance considerations
• Quality automation and reliability practices
• Platform capabilities such as authentication, observability, and data pipelines

Key Competencies:

• Program Leadership & Cross-Team Coordination
• Executive Communication & Presentation
• Delivery Discipline & Predictability
• Systems Thinking & Diagnostic Problem Solving
• Influence Without Authority
• AI Enablement & Change Leadership
• Data-Driven Decision Making
• Risk Management & Early Escalation
• Organizational Cadence Building

We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!

Work Environment:

This is a hybrid position and will be part of our Denver office with an expectation of working three days (Tuesday-Thursday) in-office and two days (Monday & Friday) remote. Candidates located outside of the Denver Metro Area will be reviewed and considered if necessary.

Actabl Around the World:

We are a hybrid friendly workplace with our main office in lower downtown Denver and with additional office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team. 

Preview Your Team Member Experience

Total Rewards At-a-Glance:

All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment:

Health & Wellness

• Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
• Employer-paid life & AD&D, short-term disability & long-term disability
• Discounted pet insurance plans through Wishbone
• Employee Assistance Program (EAP) services available to employees & their dependents
• On-site gym available for free use at Denver office

Financial Wellbeing

• Competitive base salary with bonus structure
• Healthcare spending accounts with employer contributions
• 401(k) plan with an employer match of up to 4%

Flexibility & Time Off

• Unlimited discretionary time off hours to be used when needed
• 10 observed US federal holidays throughout the year
• Winter recess for all Actabl employees between December 24th-January 2nd
• 12 weeks of parental leave for both birthing & non-birthing parents

Compensation:

Qualified candidates can expect a salary range of $150,000 - $170,000/year depending on experience. Potential for end-of-year bonus earnings and periodic merit increases also available based on company and/or personal performance.

Ready to Check-in to Your Next Role?

If you’re excited about our mission in empowering hospitality through technology, apply to join the Actabl team today!

Candidate AI Usage Policy

We are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.

Accommodation Requests

We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at people-team@actabl.com. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed!

Our Nondiscrimination Promise

Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.