The Station Manager oversees the daily operations of the repair shop, ensuring compliance with regulatory and customer standards.  

This role focuses on delivering high-quality GSE services while maintaining operational efficiency and profitability. 

Key Responsibilities and Mapped Competencies:

GSE Operations Management:

Customer Focus, Collaborate

• Oversee GSE repairs to meet specified standards and procedures. 
• Inspect ground support vehicles and equipment, troubleshooting issues as necessary. 
• Track inventory of parts and tools, maintaining repair logs for vehicles and equipment. 
• Ensure accurate work order management in Actis, invoicing, and reporting. 
• Maintain contracts and liaise with key customers, suppliers, and contractors. 

Team Leadership and Development:

Develop Talent, Ensures Accountability, Action Oriented

• Manage staffing levels, including hiring, performance management, and staff development. 
• Ensure all staff training records are up-to-date, and Unilode approvals are issued. 
• Lead a team-focused approach to achieve operational goals and foster collaboration. 

Continuous Improvement and Compliance:

Business Insight, Collaboration, Courage

• Identify opportunities to improve operational efficiency and customer satisfaction. 
• Ensure compliance with employee relations laws, workplace regulations, and company policies. 
• Maintain strong relationships with suppliers, contractors, and other stakeholders. 

Our Values in Action:

• Be Humble and Curious: Continuously seek opportunities to enhance operational processes and service quality. 
• Inspire, Empower, and Prosper: Lead and develop teams to achieve high performance and operational excellence. 
• Team up to be Better: Collaborate across functions to deliver outstanding MRO and GSE services. 
• Be Passionate about our Customers: Deliver high-quality solutions that align with customer needs. 
• Be Eager to Win: Identify innovative approaches to improve efficiency and customer satisfaction. 
• Take Ownership and Get Stuff Done: Ensure timely and accurate execution of operational goals. 
• Build a Better Future: Foster sustainable and efficient practices within the repair shop. 

The Small Print:

This role demands strong leadership, organizational, and problem-solving skills. The Station Manager must demonstrate professionalism, adaptability, and a commitment to continuous improvement in a dynamic environment. 

This is an overview of the role’s scope and its alignment with Unilode’s competencies and values. It is not an exhaustive list of responsibilities but serves as a guide to the key expectations and contributions of the position. Flexibility may be required to adapt to business needs. 

Skills and Experience Required:

• Practical and demonstrable experience in ground support equipment supervision or management, aviation operations, or a related field 
• At least 3 years of supervisory experience. 
• Proven ability to build and maintain relationships internally and externally. 
• Ability to work independently while aligning with group goals. 

Skills and Knowledge:

• Strong knowledge of employee relations laws and workplace regulations. 
• Experience in recruitment, performance management, and team development. 
• Proficiency in Microsoft Office applications (Excel, Word, Outlook). 
• Strong business acumen, communication, and negotiation skills. 
• Attention to detail and a track record of driving team performance.