RIOS is an international design collective. We are actively in pursuit of wonder within the design of the built environment. We believe design is an act of optimism through which invention and ideas change the world. We practice interconnected design across architecture, placemaking, and landscape architecture to define design as a continuum. 

The Role: 

RIOS is looking for a Front of House Receptionist and Office Manager to support our office needs and contribute to our vibrant office culture. This role is a platform to shape how the studio feels, functions, and connects. You'll be the first impression RIOS makes on every visitor, client, and collaborator who walks through our doors, and a key part of the operational backbone that keeps the office running efficiently. 

This is a highly visible, fully in-office role (5 days/week) that sits at the intersection of hospitality, operations, and community building. You'll report to the Director of Human Resources and work closely with teams across the firm. 

Primary tasks include: 

Front of House & Hospitality 

• Be the warm, energetic face of RIOS by greeting visitors, clients, and collaborators with intention and making them feel genuinely welcomed 
• Anticipate guest needs from arrival to departure: parking coordination, wifi access, refreshments, conference room readiness 
• Answer and direct incoming calls professionally and promptly 
• Ensure the reception area, conference rooms, and shared spaces are consistently clean, organized, and presentation-ready working with the Day Porter 

Office Operations & Efficiency 

• Take ownership of the day-to-day operations of the office by proactively identifying and resolving facilities and operational issues before they become problems 
• Manage building-related tasks including maintenance coordination, parking, and communication facilities 
• Keep the office informed with need-to-know information in clear, timely communication 
• Keep kitchen and office supplies well-stocked and organized; manage ordering and vendor relationships 
• Receive, sort, and distribute mail and deliveries; coordinate outgoing packages and FedEx shipments 
• Manage conference room calendars as needed, including scheduling, confirming, resolving conflicts, and coordinating with external contacts 
• Collaborate cross-functionally with IT, Accounting, and other teams on shared operational needs 
• Partner with the Day Porter and Security team to maintain a seamless, well-run office environment 

Events & Culture  

• Take the lead on planning and executing office events, team lunches, and culture moments  
• Handle event production details for internal and external events, including items like insurance and security details and periodic staffing outside of office hours 
• Coordinate catering and food orders for office meetings and events 
• Work across RIOS teams on event production that enhances the office experience and strengthens community building and drives engagement internally and externally 
• Support ad-hoc research requests and firmwide initiatives as needed 

Who You Are:
You're deeply organized, but people-oriented at heart. You move quickly, think ahead, and find genuine satisfaction in a well-executed plan. You take pride in details and understand that the environment directly shapes how people work and feel. 

• High energy, proactive, and deeply organized 
• Warm, professional presence with strong interpersonal instincts 
• Creative thinker who brings fresh ideas to office culture and hospitality 
• Calm and solutions-focused in a fast-paced, dynamic environment 
• Self-directed, spotting what needs doing and getting it done 
• Collaborative and resourceful; comfortable working across all levels of the firm 

Minimum Qualifications:

• 2-3 years of professional experience in an office manager or related role
• Strong proficiency in Microsoft Office suite. 
• Thrives in a high-pressure environment
• Strong communication skills
• Highly organized with strong attention to detail
• Ability to collaborate with a variety of personalities 
• Ability to multitask and prioritize completing tasks and meeting deadlines
• Ability to lift up to 40 lbs
• Perform duties with the highest level of confidentiality and integrity

Benefits: 

Healthcare- 100% Employer sponsored medical plan options

Dental- 100% Employer sponsored plan options

Vision- Voluntary participation in the vision benefit plan

Group Life / AD&D- Employer sponsored, $50,000 coverage amount

401k- 2% match, fully vested after 5 years

Student Loan Assistance- Up to 2% match of annual salary in a 401k savings account 

Paid Time Off (PTO)- 20 days for the first 5 years, 25 days after 5 years

Floating Holidays- 8 paid days off for personally significant holidays

Summer Flex Fridays- 2pm Friday office closure during summer months

Licensure Support- Paid day(s) off for exam testing and 100% reimbursement of cost for passed exams

Education Credit- up to $500 / year towards professional or extracurricular pursuits

RIOS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees. In compliance with the Americans with Disabilities Act (ADA), reasonable accommodations are available to qualified individuals with disabilities throughout the hiring process and during employment, upon request.