Systems & Security Engineer 

At Goodwill, we believe in changing lives and communities through the power of work. 

We're seeking an IT Systems & Security Administrator who will play a vital role in protecting and advancing the technology that powers our mission. You'll ensure our team members can focus on changing lives—knowing their systems are secure, reliable, and compliant.

This role is onsite in Grandville, Michigan.

The salary for this position is $75,000 annually.

What You'll Do:

This role is key in maintaining the technological foundation that enables Goodwill to serve our community. Your work will directly impact our ability to deliver services, protect sensitive information, and operate efficiently as we help thousands of people build better futures through employment.

Core Responsibilities:

• Design, deploy, and maintain secure, compliant infrastructure that keeps our mission running smoothly

• Protect systems and data through proactive threat monitoring, incident response, and access management

• Lead the implementation and optimization of AI solutions (including M365 Copilot) that enhance our team's ability to serve the community

• Develop and deliver security awareness training that empowers staff to be our first line of defense

• Support compliance efforts and risk assessments that maintain trust with the communities we serve

• Create clear documentation and procedures that ensure continuity of our critical services

Technical Expertise:

• Azure and Office 365 administration

• Cloud security and compliance frameworks

• Cybersecurity threat detection and incident response

• Microsoft Purview, Defender, and EDR/ATP tools

• Virtualization (Hyper-V, Azure)

• Identity and Access Management (IAM) and Multi-Factor Authentication (MFA)

• Network management (Cisco Meraki experience valued)

Leadership & Strategic Thinking:

• Ability to contribute to IT strategic planning with security-first mindset

• Experience leading or supporting risk assessments, compliance audits, and security projects

• Capacity to evaluate emerging technologies (especially AI) for feasibility, governance, and organizational value

Communication & Training:

• Skill in creating and delivering technology training for diverse audiences

• Strong documentation abilities—translating complex technical concepts into clear policies and procedures

• Help desk support experience and user-focused problem-solving

What Drives Success:

• Commitment to protecting an organization that serves vulnerable populations

• Proactive approach to security and compliance

• Ability to balance technical excellence with mission-driven priorities

• Collaborative mindset and willingness to support the team across various IT functions

Why This Work Matters

At Goodwill, every person who walks through our doors carries a story—and the potential for transformation. We provide job training, employment placement, and community programs that help people overcome barriers and build meaningful careers. Our work changes individual lives, strengthens families, and uplifts entire communities.

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Join us in changing lives through the power of work—one secure system at a time.

Goodwill is an equal opportunity employer committed to creating an inclusive environment for all employees.

A degree (equivalent experience or secondary education) from Microsoft, CompTIA, Cisco, or other recognized entities is preferred. 3 years of experience in IT is preferred