The National WWII Museum is currently seeking a Digital Transformation Project Manager. The Digital Transformation Project Manager will work closely under the leadership of the Associate Vice President of Web Development and Digital Strategy to ensure the successful planning, execution, and evaluation of the Museum’s multifaceted digital transformation initiative.

With a goal of becoming the most accessible source for trusted knowledge on the American experience in World War II, the Museum has launched an initiative to holistically transform its digital presence, bringing its wealth of WWII content to more people and reinforcing its role as a historical authority. This initiative includes development of a reimagined Museum website, a new and integrated digital collections experience, a centralized online content hub for K-12 educational resources, a modernized digital WWII encyclopedia as well as an improved online ticketing experience, technology and security upgrades, enhanced online giving functionality, and more.

With nearly every Museum department involved in this digital transformation initiative, the Project Manager will help coordinate assignments and reviews across all stakeholders, ensuring positive progress toward our goals. Responsibilities will include participating in meetings with project vendors and relaying updates to colleagues; developing timelines and project plans; assigning tasks to colleagues; monitoring progress toward project milestones; facilitating review/approval processes; and helping ensure that project goals, budgets, and deadlines are met

• Lead end-to-end management of digital transformation projects, including development of project plans, timelines, and budgets.
• Serve as the primary liaison between internal teams (marketing, IT, curatorial, education, historians, etc.) and external vendors.
• Gather project requirements and translate them into actionable tasks with deadlines for developers, designers, content creators, etc.
• Proactively monitor the progress of projects, identify challenges and opportunities, and provide regular project status updates.
• Provide quality assurance by ensuring all web content meets accessibility standards (WCAG), usability best practices, and museum branding guidelines. Conduct testing and troubleshooting before launch.
• Collaborate with colleagues to monitor site performance metrics and make recommendations for improvements to the Museum’s digital presence.
• Stay on top of digital trends and best practices to ensure Museum web products remain up to date and have a competitive advantage.
• Undertake other projects as assigned by supervisor.

Qualifications

• Bachelor’s degree in Web Development, Digital Media, Project Management, Marketing, or related field.
• Minimum of three years of experience managing projects, preferably web-related projects in nonprofits or cultural institutions.
• Understanding of Content Management System (CMS) platforms (Drupal, WordPress).
• Familiarity with accessibility standards and responsive design.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple projects and stakeholders in a fast-paced environment.
• Excellent interpersonal skills and ability to work well with a wide range of staff and consultants.
• Acute attention to detail and strong organizational skills.
• Understanding of UX principles and experience with core web technologies (HTML, CSS, JavaScript) are a plus. 

In addition to offering competitive wages, the Museum’s benefits package includes: 

• Medical insurance – 2 plan options; Museum pays 75% of premium 
• Dental and vision insurance 
• Flexible spending account 
• 401(k) – Museum matches 50% of employee contribution up to 6%; employer contribution full vested after 3 years of employment 
• Life insurance and AD&D - $15,000 policy employer paid; additional life and AD&D available 
• Long term disability insurance 
• Paid vacation and sick leave, 10 paid holidays per year 
• Free parking 
• Tuition assistance and professional development 
• Employee assistance program 

The National WWII Museum is an Equal Opportunity Employer and seeks diversity in its workforce.  We are dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, religion, national origin, sexual orientation, or disability.  Consistent with the Americans with Disabilities Act, applicants may request accommodations needed to participate in the application process.