Title: Vice President, Technology
Location: Dallas, TX; Clearwater, FL
Reports To: Chief Digital Officer
About TelyRx:
TelyRx is a tech-enabled pharmacy revolutionizing access to prescription medications through next-day delivery, innovative technology, and seamless customer experience. We are breaking down barriers in healthcare to provide essential medications quickly, affordably, and reliably.
Position Overview:
TelyRx is seeking a Vice President, Technology to lead the design, development, and execution of our end-to-end technology platform as we scale into our next phase of growth. Reporting directly to the Chief Digital Officer, this role will own the technology roadmap and delivery across consumer-facing digital experiences, backend systems, infrastructure, and internal IT operations.
This is a hands-on executive leadership role for a technology leader who can balance strategic vision with pragmatic execution—building scalable, secure, and high-performance systems that support a regulated healthcare environment while delivering best-in-class DTC experiences.
The VP of Technology will partner closely with Product, Digital Experience, Analytics, Security, Compliance, and Operations to ensure technology is a growth accelerator—not a bottleneck—as TelyRx expands product offerings, patient volume, and channels.
Key Responsibilities
Technology Strategy & Roadmap
- Own and execute the technology roadmap aligned with TelyRx’s business objectives, growth targets, and digital strategy.
- Translate product and business priorities into clear architectural decisions, delivery plans, and milestones.
- Partner with the CDO and executive team to evaluate build vs. buy decisions and long-term platform investments.
Product & Software Development
- Lead all software development efforts, including web, backend services, APIs, integrations, and mobile applications.
- Oversee development and evolution of our Magento-based eCommerce platform, including transition toward headless and composable architectures.
- Ensure high standards for code quality, performance, security, scalability, and reliability.
- Establish modern engineering practices including CI/CD, automated testing, documentation, and release management.
Consumer-Facing & Mobile Experiences
- Support delivery of consumer-focused digital experiences, ensuring fast, intuitive, and reliable patient journeys.
- Lead or oversee mobile application development (iOS/Android), ensuring alignment with core platform services and data systems.
- Partner with UX/UI and Product teams to ensure technology enables experimentation, iteration, and personalization.
Cloud Infrastructure & Architecture
- Own and evolve TelyRx’s cloud infrastructure (AWS or similar), including scalability, uptime, cost optimization, and disaster recovery.
- Design and maintain secure, compliant cloud-native architectures supporting high transaction volumes and sensitive health data.
- Ensure strong monitoring, logging, and observability and alerting across systems.
Network Engineering, Systems & IT Operations
- Oversee network engineering, systems administration, and IT operations, including internal tools, identity access, and endpoint management.
- Ensure reliable, secure environments for both corporate users and production systems.
- Establish clear operational processes for incident response, change management, and vendor management.
Security, Compliance & Risk Management
- Partner with Security and Compliance leaders to support HIPAA-compliant architectures and practices.
- Ensure security-by-design principles across applications, infrastructure, and internal systems.
- Support audits, risk assessments, and compliance initiatives without slowing product velocity.
AI & Emerging Technology
- Evaluate and guide AI and automation strategies across engineering, operations, analytics, and customer experience.
- Identify opportunities where AI can improve efficiency, personalization, fraud prevention, support workflows, or decision-making.
- Ensure responsible, compliant adoption of AI technologies.
Leadership & Team Development
- Build, lead, and mentor high-performing engineering, infrastructure, and IT teams.
- Set clear expectations, career paths, and accountability across technical functions.
- Foster a culture of ownership, collaboration, and continuous improvement.
What We’re Looking For:
- A builder-mindset technology leader who thrives in scaling environments.
- Comfortable operating at both architectural and execution levels.
- Strong partner to Product and Digital leaders, not a siloed IT operator.
- Pragmatic, security-aware, and performance-driven.
- Experience balancing speed, quality, and compliance in regulated industries.
- Clear communicator who can translate technical complexity for executives
Experience & Background
- 15+ years of experience in technology, engineering, or systems leadership.
- Prior experience as a VP of Technology, Head of Engineering, or similar senior role.
- Demonstrated ownership of large-scale consumer-facing platforms.
- Strong experience with Magento (preferred) and modern headless / composable CMS architectures.
- Experience delivering and supporting mobile applications.
- Hands-on experience with AWS or similar cloud platforms.
- Proven background in software development, infrastructure, and IT operations.
- Exposure to healthcare, fintech, or other regulated industries strongly preferred.
Technical Competencies
- Modern web architectures, APIs, microservices, and integrations
- CI/CD pipelines, DevOps, and cloud-native tooling
- Network engineering, systems administration, and IT governance
- Security best practices, access control, and compliance frameworks
- AI/ML strategy exposure (hands-on implementation not required)
Leadership & Execution
- Experience managing distributed teams and external vendors
- Strong delivery orientation with a bias toward action
- Ability to scale systems and teams without over-engineering
- Executive-level communication and decision-making skills