The Project Support Analyst supports the Project Management Office (PMO) by providing organizational, administrative, and reporting support across a portfolio of projects. This role ensures project information is accurate, timely, and aligned with PMO standards, enabling Project Managers and leadership to focus on delivery, risk management, and strategic decision-making.

The Project Support Analyst plays a critical role in maintaining project discipline, transparency, and execution consistency across the organization.

Key Responsibilities

Project Coordination & Administration

• Maintain project plans, schedules, and documentation in accordance with PMO standards
• Ensure project artifacts (charters, schedules, RAID logs, status reports) are current and complete
• Support governance processes including stage gates, approvals, and audits
• Assist with project onboarding and closeout activities

Schedule & Progress Tracking

• Track task-level progress, milestones, and dependencies
• Update project timelines and highlight schedule variances
• Monitor % complete and identify potential delivery risks
• Support reforecasting and plan adjustments as required

Status Reporting & Communication

• Prepare and distribute weekly and monthly project status reports
• Maintain risks, issues, assumptions, and dependency logs
• Capture meeting notes, action items, and follow-ups
• Escalate issues and blockers to PMO leadership

Resource & Capacity Support

• Track project resource assignments and allocations
• Support capacity planning and resource utilization reviews
• Coordinate onboarding and offboarding of project resources
• Assist with resolving minor resource conflicts

Financial & Vendor Support (as applicable)

• Track project budget, actuals, and forecasts
• Support purchase orders, invoices, and vendor coordination
• Assist with financial reporting and governance reviews

PMO Tools & Data Management

• Maintain project data in PMO tools (e.g., Smartsheet, Resource Management, Teams)
• Ensure data quality for dashboards and executive reporting
• Support adherence to PMO processes and templates
• Assist with continuous improvement of PMO tools and workflows

Required Qualifications

• Bachelor’s degree in Business, Management, or a related field (or equivalent experience)
• 1–3 years of experience in project coordination, PMO support, or a related role
• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Proficiency with project management tools and Microsoft Office (Excel, PowerPoint)
• High attention to detail and ability to manage multiple priorities

Preferred Qualifications

• Experience working within a formal PMO
• Familiarity with project management methodologies (Waterfall, Agile, Hybrid)
• Experience with Smartsheet, Resource Management, or similar platforms

Key Competencies

• Organization and attention to detail
• Self sufficient
• Data accuracy and reporting discipline
• Stakeholder communication
• Problem identification and escalation
• Collaboration and teamwork