Come join a committed team of professionals dedicated to service!
Safe Shores –The D.C. Children’s Advocacy Center is an organization striving for excellence as a service provider and as a workplace. Safe Shores values respect, honesty, trustworthiness, professionalism, learning and growth, taking care to give care, innovation, teamwork, and collaboration.
Please note that to minimize the spread of COVID-19, Safe Shores employees are currently teleworking. This position will be expected to work from the Safe Shores Washington, DC office once we determine it is safe to do so.
We provide a rich and robust employee benefits package, which includes paid time off, paid holidays, medical, dental and vision insurances; short- and long-term disability income replacement, life insurance, professional development, wellness programs and more.
We are currently searching for an experienced Bilingual Teen Advocate. This is a full-time exempt position, with a salary range of $55,000 to $65,000.
The Bilingual Teen Advocate is primarily responsible for providing advocacy, crisis intervention and short-term ongoing advocacy services as needed to Spanish speaking youth (ages 13-17) victims, their non-offending family members as desired. Bilingual Teen Advocates may be the first point of contact for Spanish speaking victims of sexual assault. The focus of teen advocacy support is to help reduce trauma for youth while informing them of their rights and options. The advocate helps youth identify and access services the youth may need, acting as a liaison with other agencies and service providers and supporting them throughout the investigative process as needed. This position requires regular participation in an on-call rotation for 24-hour response. In accordance with the Sexual Assault Victims’ Rights Amendment Act of 2019, this position will respond to youth in community settings such as hospitals or law enforcement agencies, as well as working from an office setting. This position will be required to respond in-person and virtually, dependent upon client needs and preferences. This position is a mandated reporter for child abuse and neglect under District of Columbia Statute §4-1321.02 when not acting within the defined role that provides an exemption to this mandate.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required.
Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Client Customer Service - Manages difficult or emotional situations; Responds promptly to client/patient; Solicits feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Ethics - Treats everyone with respect; Keeps commitments; Inspires the trust of others; Works with integrity and acts morally; Upholds organizational cultural values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities.
There are no supervisory responsibilities for this position.
EDUCATION, EXPERIENCE AND LICENSING REQUIREMENTS
Must be PC proficient and able to thrive in a fast -pace setting. Must have strong experience with computer technology and equipment and Microsoft Office 365, Outlook, Word, Excel and PowerPoint.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to touch or feel a computer, keyboard, monitor, telephone, Smart Phone, and talk or hear when interacting with employees. The employee is frequently required to stand; walk and sit. The employee is occasionally required to reach with hands and arms. The employee may regularly lift and /or move 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
The noise level in the work environment is usually moderate.
Candidates must submit the following information to be considered for the position:
Safe Shores is an equal opportunity employer and values diversity. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be.