Description
Position Summary
The Marketplace Manager is responsible for the strategic growth, daily operations, and performance optimization of AMain Hobbies’ third-party marketplace channels, including Amazon, eBay, Walmart, and emerging platforms. This role owns marketplace P&L, catalog health, pricing strategy, promotions, compliance, and cross-functional coordination to drive profitable growth while maintaining brand standards.
DUTIES AND RESPONSIBILITIES:
Marketplace Strategy & Growth
- Develop and execute marketplace strategies aligned with AMain Hobbies’ revenue, margin, and brand goals
- Identify growth opportunities across existing and new marketplaces
- Own marketplace P&L, forecasting, and performance reporting
Catalog & Listing Management
- Oversee product onboarding, listings, and content optimization (titles, bullets, images, A+ content, attributes, SEO)
- Ensure catalog accuracy, compliance, and suppression resolution
- Manage assortment strategy by marketplace, including exclusives and channel-specific SKUs
Pricing, Promotions & Profitability
- Manage pricing strategy to remain competitive while protecting margins
- Plan, execute, and analyze promotions, deals, and marketplace events (Prime Day, Black Friday, etc.)
- Monitor fees, advertising costs, and operational expenses to optimize profitability
Advertising & Traffic Management
- Own marketplace advertising strategies (Amazon Ads, Walmart Connect, eBay Promoted Listings, etc.)
- Optimize spend, ROAS, and campaign structure in partnership with internal or external teams
- Leverage marketplace tools and data to drive visibility and conversion
Operations & Compliance
- Manage fulfillment strategy (FBA, FBM, 3PL, dropship where applicable)
- Monitor account health metrics, performance standards, and policy compliance
- Resolve escalations related to account issues, claims, returns, and customer feedback
Cross-Functional Collaboration
- Partner with Merchandising, Marketing, Supply Chain, Customer Service, and Content teams
- Align inventory planning and demand forecasting with marketplace needs
- Support new product launches and brand initiatives across marketplaces
Reporting & Analysis
- Track KPIs including sales, margin, conversion, buy box, ad performance, and inventory health
- Deliver regular performance reporting with actionable insights
- Stay current on marketplace trends, policy changes, and competitive landscape
Requirements
Required:
- 3–6+ years managing third-party marketplaces (Amazon required; eBay/Walmart strongly
- Strong understanding of marketplace algorithms, SEO, advertising, and performance levers
- Proven experience owning revenue and margin goals
- Advanced analytical skills with Excel/Google Sheets and marketplace reporting tools
- Strong organizational skills with the ability to manage multiple priorities
Preferred:
- Experience in hobby, specialty retail, or enthusiast categories
- Familiarity with tools such as Helium 10, Jungle Scout, Pacvue, Seller Central, Walmart Seller Center, etc.
- Experience managing large catalogs and complex assortments
- Knowledge of MAP policies and brand protection strategies
JOB CONDITIONS:
- Sitting 95% - heavy office work, including the use of a computer.
- Uses hands 95%+.
- Meeting and phone use: 25%+.
- Moderate noise – Office environment with computers, printers, and light traffic.