Account Manager – Healthcare & Legal Partnerships | Atlanta, GA
AICA Orthopedics
Atlanta, GA
$65,000 - $80,000 base + uncapped performance bonuses
Full-time
Expand AICA's Presence in Greater Metro Atlanta area
AICA Orthopedics (21 locations, 25 years, 400+ team members) is growing. We're seeking experienced Account Managers to develop referral partnerships with urgent care centers and personal injury attorneys throughout the greater Metro Atlanta Area (3-5 open roles due to rapid growth).
What You'll Do
Develop & Manage Partnership:
• Build relationships with urgent care centers, primary care practices, and medical directors
• Develop professional relationships with personal injury attorneys and legal staff
• Ensure seamless patient care coordination between partners and AICA specialists
• Conduct regular partnership reviews and strategic account planning
• Monitor satisfaction metrics and resolve service issues proactively
Territory Development:
• Identify and activate new partnership opportunities
• Expand services within existing accounts
• Provide market intelligence and competitive insights
• Participate in healthcare and legal community networking
Service Excellence:
• Coordinate patient transitions from urgent care to specialized orthopedic treatment
• Manage medical documentation and legal correspondence efficiently
• Facilitate clinical communications between providers
• Track patient experience and partnership satisfaction scores
• Maintain high service quality standards across all accounts
Required - ONE of the Following:
3+ years personal injury experience (legal, insurance, medical billing/collections, case management) with strong relationship skills
3+ years healthcare sales, business development, or account management
Plus:
• Proven success managing multiple professional relationships
• Exceptional communication and relationship-building abilities
• Strong organizational skills and CRM experience (Salesforce preferred)
• Valid driver's license and reliable transportation
• Track record meeting/exceeding performance goals
• Comfortable working independently in field-based role
Preferred:
• Existing healthcare or legal community relationships
• Orthopedic, physical therapy, or specialty medical experience
• Medical terminology understanding
• Bachelor's degree
• Bilingual (English/Spanish) is a plus!
Compensation & Earnings
Base Salary: $65,000 - $80,000
Performance Bonuses (Uncapped):
Top performers earn well into six figures through our performance-based structure. All compensation tied to measurable professional activities, fully compliant with Georgia healthcare regulations.
Benefits:
• Comprehensive medical, dental, vision
• 401(k)
• PTO and paid holidays
• Professional development support
About AICA Orthopedics
Premier integrated orthopedic provider specializing in comprehensive care for accident and injury victims. Our multi-disciplinary team includes orthopedic surgeons, neurologists, chiropractors and physical therapist specialists delivering coordinated treatment across 21 Atlanta-area locations.
AICA Orthopedics is an equal opportunity employer committed to diversity and inclusion.
Required - ONE of the Following:
3+ years personal injury experience (legal, insurance, medical billing/collections, case management) with strong relationship skills
3+ years healthcare sales, business development, or account management
Plus:
• Proven success managing multiple professional relationships
• Exceptional communication and relationship-building abilities
• Strong organizational skills and CRM experience (Salesforce preferred)
• Valid driver's license and reliable transportation
• Track record meeting/exceeding performance goals
• Comfortable working independently in field-based role
Preferred:
• Existing healthcare or legal community relationships
• Orthopedic, physical therapy, or specialty medical experience
• Medical terminology understanding
• Bachelor's degree
• Bilingual (English/Spanish) is a plus!