Employment Type: Exempt

Location: Hybrid — 3 days onsite / 2 days remote

Office Location: Pennsauken, NJ

Available Shift: Monday to Friday, 9:00 AM to 5:00 PM

Salary Range: $90-$120k

Reports To: Director of IT Operations 

About DIY Media Group

DIY Media Group helps independent authors and musicians around the world publish, produce, and monetize their creative work. Our industry-leading brands—including Disc Makers, BookBaby, and OnPress Book Printing—support tens of thousands of creators globally.

We’re a people-first company that values flexibility, promotes from within, and prioritizes work-life balance. Our IT team is small, experienced, and highly collaborative. We take pride in building systems that are reliable, secure, and thoughtfully designed—and we prefer practical solutions over unnecessary complexity.

The Role

We are seeking a skilled Network Engineer to support and enhance a complex enterprise network environment. This is a hands-on role for a proactive, technically skilled professional who thrives in a dynamic environment and is committed to delivering secure, reliable, and scalable network solutions.

You will own the performance, availability, reliability, and security of our network infrastructure. While the role is primarily focused on enterprise networking, security is a core responsibility, not an afterthought. You’ll help shape how our network evolves over time—participating in technical decision-making, influencing architecture direction, and continuously improving how we design, operate, and secure our infrastructure.

Why This Role Is Different

This is not a checkbox-driven, ticket-only networking role. You’ll be part of a small, capable team where engineering judgment matters. You won’t be buried under rigid processes or endless approvals—instead, you’ll have real input into how things are designed, secured, and improved. We value thoughtful design, pragmatic tradeoffs, and solutions that make sense for the business.

If you take pride in building networks that are stable, secure, and well-understood—and want the freedom to do that work the right way—you’ll feel at home here.

One Last Thing

We’re builders by nature, and we take pride in doing things thoughtfully rather than simply following inherited designs. The right person for this role will care about why something works—not just that it does.

Responsibilities/Tasks

• Play a hands-on role in both the design and operational support of critical network infrastructure
• Lead the configuration, maintenance, and troubleshooting of LAN, WAN, and wireless networks
• Own and support Cisco routers, switches, and Cisco ASA / Firepower (FTD) security appliances
• Monitor network performance, availability, and security, responding to issues with urgency and precision
• Design, implement, and maintain firewall rules, VPNs, and access controls
• Serve as an escalation point for complex network and security-related issues
• Act as a technical resource for architecture discussions and advanced troubleshooting
• Partner with IT leadership to define and improve network and security standards, tools, and policies
• Ensure ongoing compliance with PCI and industry security standards
• Proactively identify technical debt, risks, and single points of failure—and drive improvements
• Create and maintain clear, accurate network documentation and diagrams

Educational and Experience Requirements

• High school diploma/GED, some college is a plus
• 5+ years of hands-on experience supporting enterprise Cisco networking environments
• Deep practical knowledge of routing and switching
• Proven experience managing firewalls as security appliances, not just network devices
• Strong understanding of network security concepts such as segmentation, least privilege, and threat mitigation
• Experience with fiber channel switching and F5 load balancers is a plus
• Working knowledge of cloud networking concepts in AWS and/or Azure is a plus
• Cisco certifications (CCNA, CCNP, or CCIE) preferred

Special Skills Required

• Calm, methodical troubleshooting approach under pressure
• Strong communication skills and a collaborative, ownership-driven mindset
• Ability to balance performance, availability, and security when making design decisions

Work Environment & Physical Requirements

• Hybrid schedule: 3 days onsite at our Pennsauken, NJ office and 2 days remote
• On-site presence required for infrastructure support, collaboration, and planned projects
• Must be able to lift up to 30 lbs and navigate technical environments as needed

Benefits: DIY Media Group provides full-time employees with a comprehensive benefits package, including but not limited to medical, dental, and vision coverage (1st of the month following start date); up to 3 weeks of PTO in first year; 9 paid holidays; 401(k) with company match; company-paid disability coverage; and profit sharing based on company performance.

EEO Employer: Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. If you'd like more information about your EEO rights as an applicant under the law, please click here.