Job Type
Full-time
Description
AllCare is hiring a Practice Manager to lead day-to-day operations across 3-5 clinics in a market. This role is for an operator who loves building high-performing teams, standardizing workflows, and keeping clinics running smoothly - with a strong bias for action and ownership.
The role (what you’ll own)
- Operational oversight across multiple Primary/Immediate Care centers - utilization, quality, patient experience, and profitability
- Operational ownership of business performance and the success of the clinics
- Managing, and direct oversite of the performance of clinics which includes monitoring, and driving clinic level team towards key revenue and operational KPIs
- Manage and provide direct oversight of practice budgets and monitor monthly performance against targets, escalating risks and variances as needed
- Identify operational and growth opportunities to improve clinic performance
- Drive performance consistency in partnership with central teams by overseeing scheduling, patient throughput, provider utilization, and center level revenue cycle management processes
- Direct leadership of non-provider clinic teams (Medical Assistants and center staff) - hiring, coaching, performance management
- Direct point of contact for providers on center level operational issues, concerns and performance related issues concerning the clinic
- Clinic execution - scheduling coverage, workflows, supply/inventory, compliance (HIPAA/OSHA), patient escalations
- Partnership with Providers + Ops leadership to solve problems fast and keep care delivery consistent across sites
- On-site presence required - expect to be in clinics
- Multi-site travel is required - up to ~90% across your assigned clinics (Atlanta metro market)
What success looks like (first 60-90 days)
- Staffing and schedules stabilized across all assigned clinics
- Standard workflows implemented and consistently followed
- Clear performance expectations in place - team morale up, avoidable issues down
- Patient experience escalations decrease and operational KPIs improve
Please use the following link to access the required survey Allcare Culture Index Culture Index Survey
Requirements
- Have 3+ years of people leadership experience (healthcare strongly preferred)
- Can run payroll and scheduling rhythms, keep teams accountable, and handle ambiguity
- Are organized, meticulous, and comfortable in a fast-paced environment
- Have working knowledge of EMR systems and strong computer skills (Microsoft suite)
- Understand HIPAA, OSHA, infection control basics and can enforce standards consistently
- Bonus: Medical Assistant or clinical background