Department: Revenue Management
Reports To: CEO
FLSA Status: Exempt
Location: Corporate

Position Summary

The Director of Revenue Management is a strategic commercial leader responsible for maximizing total revenue performance while preserving brand integrity, rate positioning, and the elevated guest experience expected of a luxury hospitality brand. This role blends advanced analytics with refined market intuition, ensuring pricing and distribution strategies support exclusivity, demand quality, and long-term brand value—not just volume.

This position partners closely with Executive Leadership, Sales, Marketing, Finance, and Operations to drive sustainable profitability across rooms, food & beverage, experiences, and ancillary revenue streams, while maintaining the brand’s luxury promise and service ethos.

Core Responsibilities

Luxury Revenue Strategy & Brand Stewardship

• Develop and execute luxury-focused revenue strategies that balance yield optimization with brand positioning, guest segmentation, and experiential value.
   
• Protect rate integrity and pricing discipline across all channels to reinforce brand exclusivity and perceived value.
   
• Lead demand-based pricing strategies that prioritize quality of business over occupancy at any cost.
   
• Ensure revenue decisions align with the brand’s service standards, storytelling, and guest journey.
   

Forecasting, Budgeting & Analytics

• Oversee annual budgets, rolling forecasts, and long-range revenue plans with a focus on total revenue contribution and profitability.
   
• Analyze booking pace, demand curves, seasonality, and market compression to inform proactive strategy shifts.
   
• Utilize STR, RMS, PMS, and proprietary reporting tools to evaluate performance and competitive positioning.
   
• Present concise, executive-level insights and recommendations to ownership and senior leadership.
   

Distribution & Channel Strategy

• Lead luxury-appropriate channel mix strategies, optimizing brand.com, consortia, preferred partnerships, GDS, and select OTAs.
   
• Manage third-party distribution relationships to ensure cost efficiency, content accuracy, and brand alignment.
   
• Maintain rate parity, inventory accuracy, and brand standards across all platforms.
   

Cross-Functional Commercial Leadership

• Collaborate with Sales on group, transient, and wholesale strategies that align with desired guest profiles.
   
• Partner with Marketing on campaigns, packages, and offers that drive demand without eroding brand equity.
   
• Work closely with Operations to align revenue strategies with service delivery, staffing models, and guest expectations.
   
• Act as a trusted commercial advisor to General Managers and Executive Leadership.
   

Leadership & Governance

• Lead, mentor, and develop revenue management team members, fostering analytical excellence and commercial curiosity.
   
• Establish consistent revenue management standards, processes, and reporting across luxury assets.
   
• Ensure ethical revenue practices and compliance with company policies and brand guidelines.
   
• Champion innovation, automation, and continuous improvement in revenue systems and tools.
   

Qualifications & Experience

• Bachelor’s degree in Hospitality Management, Business, Finance, Economics, or a related field required; advanced degree preferred.
   
• 8–10+ years of progressive revenue management experience, with demonstrated success in luxury or upper-upscale hospitality.
   
• Proven ability to drive RevPAR, Total RevPAR, and GOP growth while protecting brand positioning.
   
• Advanced proficiency with RMS, PMS, channel management platforms, and STR analytics.
   
• Strong financial acumen with the ability to interpret complex data into strategic action.
   
• Executive-level communication and presentation skills.
   
• Experience working with ownership groups, asset managers, and brand leadership preferred.
   

Leadership Competencies

• Strategic and commercially astute
   
• Brand-conscious with a luxury mindset
   
• Highly analytical and detail-oriented
   
• Influential, collaborative, and confident
   
• Adaptable in fast-paced, high-expectation environments
   

Physical & Work Environment

• Ability to work at a computer for extended periods.
   
• Occasional travel to properties or corporate offices may be required.
   
• Flexibility to support business needs during peak demand periods.