Reporting to the Associate Dean of Students, the Coordinator serves as the manager of the non-academic student conduct system. The Coordinator works to assist members of the College community with the cultivation and maintenance of a safe, inclusive, fair, and caring educational environment that is conducive to learning and personal growth. The coordinator is responsible for engaging in equity-minded best practices in developing and overseeing student conduct and conflict education case management. Responsibilities include, but are not limited to, management of the College’s non-academic student conduct process; coordination of individual and organizational student conduct; implementation of a comprehensive educational process for helping members of the college community to understand their individual and collective rights and responsibilities; and the expansion of educational programming regarding conflict resolution and student skill development. 

The Division of Student Life intersects at multiple points of a student's journey at Saint Mary's. With areas that promote students' campus experiences, wellness, and engagement, Student Life accompanies students on their academic and co-curricular journey at Saint Mary's. The Division of Student Life creates a sense of belonging, offers participatory opportunities, and encourages students to contribute back their talents. Departments within Student Life include Campus Assault, Response, and Education (CARE), Campus Housing, the Career Center, Club Sports, Community Life, Center for Women & Gender Equity, Counseling and Psychological Services, the Dean of Students, Intercultural Center, New Student & Family Programs, Campus Safety & Transportation, Residential Experience, Recreational Sports, Student Disability Services, Student Activities & Engagement, the Student Health Center, and Veterans Services.  

Student Conduct Case Management 

Ensure   consistent and timely management of student conduct and conflict education   cases, taking into consideration community safety and well-being needs; the   rights of individuals and organizations; legal requirements; and student   educational opportunities. Participate in administrative responses to   student-related health and safety incidents and facilitate interventions for   conduct concerns occurring both on and off campus.

Investigate, manage, and adjudicate student conduct cases that may result in a status   sanction 

In   partnership with Campus Experience, oversee residential community concerns   and provide training and support for residential staff

Management   of workflow in campus conduct platform and monitoring of case resolution and   follow up

Develop,   implement, and assess resolution options for student conduct concerns, which   include, but are not limited to, conflict resolution, facilitated dialogue,   mediated discussion, educational outcomes, and/or restorative justice   practices

Monitor   sanction completion 

Assist   with scheduling administrative and appellate hearing boards

Aid   with the organization and timely dissemination of case information to administrative   hearing officers as needed

Serve   as a hearing board panelist for alleged violations of The Student Code,   including cases of sexual misconduct and other Title IX-related matters

Keep   well-informed regarding current literature and developments related to best   practices in student conduct, relevant federal, state and local laws and   regulations (such as Time, Place, and Manner) and related impact on processes   and practices

Collaboration, Outreach, and Community   Support 

Work   collaboratively with campus partners to provide education to the student   community on maintaining a safe and inclusive campus. Proactively address   campus issues through partnership and education. Maintain close relationships   with residential staff to address emerging issues or concerns. Provide   employees with opportunities to learn how to address student behavior. 

Utilize   students to provide education, address concerns, and work widely across the   campus to collaboratively provide support for student success

Conduct   educational workshops and training sessions regarding community expectations,   student accountability, and conflict resolution processes for students,   faculty, and staff

Assist   with the design and facilitation of training programs for residential staff,   new student programs, and as needed, hearing board members, administrative   panelists, and advisors

Assist   with the development and delivery of educational and skill-development   programming and workshops (e.g., alcohol and other drugs education; hazing   education; bystander intervention; etc.) to be provided during Weekend   of Welcome and throughout the academic year. 

Engage   in relevant and available professional development opportunities and share   information with campus partners. 

Represent the Office of   Community Life at campus events, fairs, workshops, etc.

Office and Student Staff Management and Supervision 

Recruit, hire, train, and directly or indirectly supervise student support staff (e.g. student workers, graduate assistants)

Develop and direct the implementation of student staff on-boarding, on-going, and professional development training content Monitor student support staff performance and provide direction and assistance

Evaluate, counsel, and make recommendations regarding student support staff retention and employment decisions

Serve as an initial point of contact for inquiries regarding the Student Conduct Process 

Manage and monitor the office communication accounts (e.g., phone, email, social media)

Coordinate record requests and the certification process for student conduct records

Program Evaluation and Assessment 

Contribute   to annual review and revision of the Student Code of Conduct and Student   Handbook

Review   and make recommendations related to student conduct policies, procedures, and   practices

Implement   processes for assessing and evaluating the quality and effectiveness of   programs and the development of services to meet student needs

Create   timely reports regarding student conduct-related data for Department annual   reports and as requested by the Associate Dean, Dean of Students, or VPSL 

Assist   with the coordination of biannual department self-assessment using relevant   CAS & ASCA standards and instruments

Provide   information for annual reporting (i.e., ASR)

Other 

Participate in both division and College committees as assigned. Work in a highly collaborative, fast-paced, and culturally diverse campus environment and develop effective relationships within the division of Student Life and with other areas of the College. Participate in divisional student programs. Serve in on-call capacity.

This position description identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by their supervisor. Includes night and weekend responsibilities.  

QUALIFICATIONS: 

Education: REQUIRED: Bachelors Degree Required, Masters Preferred

 

Experience

Two years + of student life specific or related higher education experience

Skills/Abilities
Knowledge of student conduct theory and practice
Knowledge and utilization of student development theoryCritical-thinking and problem-solving skills
Strong attention to detail and ability to respond in a timely manner to student concerns
Ability to analyze complex issues and effectively prioritize and manage tasks in a fast-paced work environment
Excellent oral and written communication skills
Experience and technical skill in navigating or managing a conduct management system (e.g., Symplicity Advocate)
Proficiency working with common College-specific computer application programs (e.g., Simplicity Advocate, Datatel Colleague, Google Suite, StarRez)
Demonstrated knowledge of, commitment to, and experience working within a diverse community. A successful candidate will express an understanding of identity intersectionality and communicate strategies for inclusive community-building.

Preferred
Advanced degree in higher education, student development, conflict resolution, counseling, or another area relevant to the work of the Office of the Dean of Students
Demonstrated knowledge and expertise regarding government statutory and regulatory compliance (e.g., Clery Act, FERPA, Title IX, VAWA, Drug Free Schools and Communities Act, Stop Campus Hazing Act, etc.)
Demonstrated ability to develop, facilitate, and lead training curricula, presentations, and other learning activities to a variety of audiences (e.g., students, staff, faculty, etc.)
Active involvement in related professional organizations