The beautiful and historic Renaissance Des Moines Savery Hotel is currently seeking a dynamic, experienced and motivated individual for the position of Night Auditor at our Stepstone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, a strong proficiency in multi-tasking with exceptional hospitality and guest service skills.
· Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters’ fees, tips paid out, and settlements by type and cashier.
· Run audit reports and journals from all credit card and computer systems.
· Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
· Balance al l revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.
Supportive
· Make corrections and adjustments and handle any computer issues that may arise.
· Ensure all reports and back-up vouchers are complete and filed properly.
· Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
· Review and correct discrepancies in the Front Desk System.
· Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations.
· Ability to communicate effectively with guests, vendors, and other associates.
· Ability to adhere to all applicable Federal, state, local, safety, and health standards.
· Ability to assist with the design and preparation of statistical reports and presentations as needed.
· Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed.
· Ability to accurately reports information.
· Ability to scrupulously follow all StepStone and hotel policies and procedures.
· Attend required Hotel meetings.
Personal Effectiveness
· Projects and assignments are completed thoroughly, professionally, and with care.
· Adjusts to high-pressure conditions and is open to change.
· Assumes responsibility for personal growth and development.
· Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.
Communication
· Understands and communicates the StepStone Mission and Core values.
· Expresses ideas and conveys information clearly, effectively, and professionally.
· Actively listens to others.
· Conveys company information, decision, or problems to appropriate parties on a timely basis.
· Works to resolve disagreements and is respectful of peers and co-workers.
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are an Equal Opportunity Employer - EOE/M/F/D/V