We are seeking a Network Administrator to oversee and maintain the company’s IT infrastructure, ensuring optimal performance, security, and reliability. This role is responsible for administration, management and support of the IT infrastructure across the organization. The ideal candidate has a strong technical background in networking, security, and systems administration.
Key Responsibilities
System Administration:
· Update, maintain and monitor physical servers, virtual servers and storage.
· Administer Office 365, Active Directory, printer and copier configuration and troubleshooting, MDM and iPhone/iPad, Microsoft Teams.
· Manage and support email hygiene tools.
· Admin and monitor IT ticketing systems (ITSM) to best support company employees.
· Maintain licensing pertaining to O365 and other critical applications.
Network Administration & Maintenance:
· Maintain, configure, and troubleshoot company networks, including LAN, WAN, VPNs, and wireless systems.
· Monitor network performance to ensure optimal uptime and security.
· Implement and maintain firewalls, switches and access points.
System Security & Compliance:
· Enforce cybersecurity best practices to protect company data and IT assets.
· Conduct regular system updates, patches, and audits.
· Ensure compliance with company policies and make recommendations based on industry’s best practices.
User Support & Training:
· Provide technical support to employees for network-related issues.
· Document troubleshooting steps and solutions to enhance IT support efficiency.
· Monitor, update and maintain health of all corporate issued PCs (Win 10/11) this includes basic repairs as needed, setting up warranty work to be done by OEM, this includes remote PCs.
· Provide support and maintenance on conference room technology.
Infrastructure & Vendor Management:
· Manage IT hardware and software inventory, including procurement and upgrades.
· Coordinate with third-party vendors for network services, hardware, and software solutions.
· Assist in IT project planning and implementation to support business growth.
About Expo Home Improvement
Expo Home Improvement, a top-rated Texas-based home remodeling company, specializes in high-quality bathroom, kitchen, and window remodels for residential customers since 2006. We are recognized for exceptional craftsmanship, outstanding customer service, and a commitment to enhancing the lives of homeowners. Recognized as a Top Place to Work in the nation, our people-first approach fosters a supportive culture that drives excellence and growth. Beyond transforming homes, we are dedicated to building lasting relationships and making a positive impact in the communities we serve.
Required Skills & Experience:
· 3+ years of experience in network administration, IT support, or a related role.
· Proficiency in configuring and managing routers, firewalls, and network devices.
· Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPNs, VLANs).
· Knowledge of cybersecurity principles and best practices.
· Experience with Microsoft Windows Server, Active Directory, and cloud-based systems.
· Excellent troubleshooting and problem-solving skills.
Preferred Skills & Experience:
· Ubiquiti Unifi administration includes LAN/WAN and wireless.
· Physical networking, network/server racks, patch panels, Cat6 and Fiber.
· Experience with internet circuit installation and ISP management.
· Avanan email hygiene administration.
· Experience with Microsoft Active Directory group policy implementation and maintenance.
· Access control management (Badge readers and surveillance cameras).
Core Competencies
· Technical Proficiency – Expertise in network systems, troubleshooting, and security.
· Problem-Solving – Diagnoses network issues and implements effective solutions.
· Attention to Detail – Ensures accuracy in network configurations and security settings.
· Collaboration – Works effectively with IT teams, vendors, and end-users.
· Time Management – Manages multiple IT tasks efficiently and meets deadlines.
Working Conditions
· On-site role with some remote support and troubleshooting.
· Occasional travel to remote offices.
· May require occasional evening or weekend work for system maintenance or upgrades.
· Ability to lift and move IT equipment (up to 50 lbs.).
Equal Opportunity Employer
Expo Home Improvement is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Americans with Disabilities Act (ADA)
Expo Home Improvement is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities throughout the application process and work environment.