Digital Media Solutions is seeking a highly motivated, energetic, and resourceful Account Manager to join our Health Division. This role is ideal for a relationship-focused professional who thrives in a fast-paced, collaborative environment.
As an Account Manager, you will be responsible for managing and growing relationships with existing clients, ensuring campaign success, and partnering cross-functionally with internal teams to optimize performance and drive revenue growth. You will act as a trusted advisor to your clients, helping them achieve their goals while representing DMS as a strategic partner in the health insurance and lead generation space.
While this is not a direct sales role, candidates with sales experience or a background in customer-facing roles that influence revenue, retention, and client satisfaction will excel. This role offers an exciting opportunity to take ownership of key accounts, develop strategic account plans, and contribute directly to the growth of Digital Media Solutions’ Health Division.
COMPENSATION: The anticipated annual base salary range for this position is $60,000-$80,000. In addition, this role is eligible for up to $20,000 in incentive compensation. Actual compensation may vary based on work experience, education, and skill level.
- Build and maintain strong, lasting relationships with clients through regular, meaningful interactions.
- Manage client satisfaction, retention, and growth for a portfolio of existing accounts.
- Support onboarding for new clients and monitor ongoing campaign performance to meet client objectives.
- Collaborate with Supply, Operations, and Data teams to develop account strategies, optimize campaigns, and identify opportunities for growth.
- Prepare and present regular campaign performance reports, including analysis and recommendations aligned with client KPIs.
- Serve as the main point of contact for clients, ensuring transparent communication and timely issue resolution.
- Investigate and resolve campaign issues or client concerns efficiently.
- Contribute to team initiatives and assist with other duties as assigned.
Requirements:
- Bachelor’s degree in Marketing, Business, or a related field.
- 2–5 years of experience in account or client management, ideally in lead generation or Health Insurance.
- Strong understanding of Medicare, U65, and Life insurance products.
- Exceptional written, verbal, and presentation skills.
- Ability to build relationships, prioritize effectively, and navigate challenging client situations.
- Strong analytical skills and proficiency in Excel, Google Docs, and PowerPoint; willingness to leverage AI and digital tools to improve performance.
- Ability to thrive in a fast-paced, deadline-driven environment.
- High integrity, proactive mindset, and positive, collaborative attitude.
About DMS:
Digital Media Solutions (DMS) is a performance-driven digital marketing company that connects consumers and brands through data, technology, and proprietary media solutions. Operating in high-volume, transaction-intensive markets, DMS manages multiple revenue streams, variable margins, and complex unit economics across its portfolio of offerings.
The company partners closely with clients to deliver measurable outcomes, leveraging analytics, optimization, and disciplined execution in dynamic market conditions.