Job Title: Sales Coordinator

Department: Sales Operations
Reports To: Sr. Sales Operations/Trade Mkting Manager
Location: Remote

Travel: 5%; 10-14 days 

Position Summary

Schumacher Electric is seeking a highly organized and detail-oriented Sales Coordinator to support our dynamic Sales organization. This role is critical to the success of our sales team, serving as a central point of coordination for operational, administrative, and analytical activities that allow Sales representatives to focus on what they do best—building relationships and driving revenue. As a Sales Coordinator, you will play a key role in account management support, pricing administration, sales reporting, and system training. You will help ensure consistency, accuracy, and efficiency across all sales processes while partnering closely with cross-functional teams in a fast-paced, consumer packaged goods (CPG) environment.

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Duties/Responsibilities

Sales & Account Management Support

• Assist the Sales team with all aspects of account management to reduce administrative workload and maximize selling time
• Manage new account setup processes, ensuring accurate and timely creation in the ERP system
• Maintain and own the Sales Account and Representative Master Lists, including account assignments and territory alignment
• Support sales account reassignments and organizational changes as needed
• Serve as the primary support contact for Sales on questions related to accounts, systems, pricing, and reporting

Reporting & Sales Analytics

• Prepare and distribute monthly sales representative reporting, including performance, account activity, and KPIs
• Develop and deliver ad hoc sales reports to support customer reviews, forecasting, promotions, and leadership requests
• Utilize Power BI to generate insights, dashboards, and visualizations to support data driven decision making

Pricing & Commercial Management

• Own price list management, ensuring all customer and channel price lists are accurate, current, and properly communicated
• Manage the price deviation template and routing process, ensuring timely approvals and proper documentation
• Partner with Sales, Finance, and Leadership to ensure pricing compliance, margin protection, and audit readiness

Systems & Training

• Act as Sales Trainer and subject matter expert for SyteLine 10 (ERP system) and Power BI
• Train new and existing Sales team members on system usage, reporting tools, and sales processes
• Create and maintain training documentation, SOPs, and reference guides

Sales Enablement & Marketing Support

• Support Marketing requests on behalf of Sales, including materials, promotions, and customer specific needs
• Assist in the creation of line review decks, sales presentations, and customer facing materials
• Coordinate internal resources to support product launches, promotions, and seasonal selling initiatives

Tele-Sales & Account Coverage

• Manage tele sales responsibilities for the bottom tier 40 accounts, including order support, customer communication, and growth opportunities
• Ensure consistent coverage, service levels, and reporting for managed accounts

Additional Responsibilities (CPG Focused)

• Support annual planning, customer line reviews, and promotional planning cycles common in CPG sales
• Assist with data validation, account audits, and system clean up initiatives
• Ensure compliance with customer specific requirements, internal controls, and company sales policies
• Identify process inefficiencies and recommend improvements to sales workflows and tools
• Collaborate cross functionally with Marketing, Finance, Supply Chain, and Customer Service to support customer success
• Provide backup support for order entry and customer service functions during peak periods as needed
• Perform responsibilities in a manner consistent with Schumacher’s purpose, core values and strategic anchors
• Regular attendance is an essential function of the job.
• Other duties as assigned

Required Skills/Abilities

• Highly organized with exceptional attention to detail
• Strong analytical and reporting skills
• Ability to manage multiple priorities in a fast paced sales environment
• Excellent written and verbal communication skills
• Collaborative mindset with strong cross functional partnership abilities
• Proactive, solutions oriented, and customer focused
• Experience working with ERP systems (SyteLine preferred) and BI/reporting tools (Power BI preferred)
• Strong proficiency in Microsoft Excel, PowerPoint, and Outlook

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Qualifications

• Bachelor’s degree in business, Marketing, Supply Chain, or related field preferred
• 3+ years of experience in Sales Coordination, Sales Operations, or Sales Support, preferably in a CPG environment
• Internal applicants: 6+ months successful demonstration of current position responsibilities, approval from current manager, and a relevant combination of education, continuing education, and experience.
• Candidates who do not meet the specified educational or experience requirements but possess equivalent qualifications and relevant experience may be considered for this position. The company will assess candidates on a case-by-case basis to determine their suitability for the role based on their overall qualifications, skills, and demonstrated capabilities. The decision to consider education and experience equivalencies will be at the sole discretion of the hiring team and will comply with applicable laws and regulations.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities. Equal Opportunity Employer/Veterans/Disabled