Medical Device Manufacturing Industry

Ignite your career as an  Facility Systems Manager  with a successful and growing medical device manufacturer. In this pivotal role, you will provide hands-on day-to-day IT support while contributing to the strategic direction and operational excellence of our technology infrastructure.

This dynamic position offers the opportunity to oversee a comprehensive range of IT responsibilities—ensuring uptime, performance, and security of critical business systems. You will support a diverse technology ecosystem that empowers our organization to thrive, while driving continuous improvement, managing vendor partnerships, and fostering a collaborative environment that promotes both technical excellence and organizational growth.

Key Responsibilities

IT Strategy & Leadership

• Develop and implement IT strategies aligned with organizational goals, emphasizing scalability, security, and efficiency
   
• Drive continuous improvement initiatives across infrastructure and systems
   
• Lead IT projects to ensure on-time, in-scope delivery
   
• Communicate technical initiatives effectively to executive leadership
   

Infrastructure & Systems Management

• Oversee IT infrastructure including PCs, servers, networks, databases, and cloud services (Microsoft 365)
   
• Manage server-based business applications such as:
   
  • Sage MAS 500
     
  • SolidWorks
     
  • PDM
     
  • Unipoint
     
  • BarTender
     
  • FileMaker
     
  • Other enterprise applications
     
• Administer Hyper-V virtualization platforms to optimize performance and resource utilization
   
• Manage Kaseya/Unitrends backup appliances and cloud storage
   

Network & Security

• Maintain LAN and wireless networks to ensure reliable connectivity
   
• Manage routers, firewalls, VPNs, VLANs, and network security protocols
   
• Implement cybersecurity best practices including Managed Detection and Response
   
• Ensure adherence to best IT practices and maintain robust information security controls
   
• Develop and coordinate disaster recovery and business continuity strategies
   

Support & Vendor Management

• Provide desktop, server, and remote access support for onsite and remote employees
   
• Manage vendor relationships including local MSP partnerships
   
• Oversee procurement, contract negotiations, and service level agreements for hardware, software, and cloud service 

Vendor Service Agreement Responsibilities

• Manage, negotiate, and oversee facility service agreements to ensure compliance, protect organizational interests, and facilitate smooth business operations.
   
• Act as a central liaison between GSC and external parties.
   
• Coordinate with senior leaders to ensure agreements align with organizational goals.
   
• Evaluate vendor performance throughout an agreement’s lifecycle and address service issues as needed.
   
• Assist in budgeting, forecasting, and financial oversight related to facility services and contracts.
   

Qualifications

• Proven experience managing complex IT environments
   
• Strong systems engineering expertise in:
   
  • Windows Server
     
  • Microsoft SQL Server
     
  • SharePoint
     
  • Active Directory
     
  • DHCP/DNS
     
  • SQL databases
     
• Hands-on experience with Microsoft 365 and virtualization technologies (Hyper-V)
   
• In-depth knowledge of network infrastructure and security best practices
   
• Familiarity with IT service management frameworks such as Datto RMM
   
• Experience developing and implementing disaster recovery and business continuity plans
   
• Strong organizational skills with the ability to manage multiple concurrent projects
   
• Demonstrated leadership capabilities
   
• Exceptional communication skills with the ability to translate complex technical concepts for diverse stakeholders
   
• Relevant technical certifications highly desirable
   

Why Join Us?

This is a high-impact leadership opportunity where you will shape innovative technology solutions that directly support business growth and operational excellence in a regulated medical manufacturing environment.