The Slots Key Attendant complies with all company and departmental policies. Provides friendly, courteous and efficient service to customers in assigned area(s); through teamwork with floor cashiers, ensure prompt response to all customers’ needs. Must be 21 years of age or older. Position works between Wendover Nugget Hotel & Casino and Red Garter Hotel & Casino.

In this role you will:

• Safeguard company assets at all times.

• Circulate assigned slot machine area.

• Ensure great customer service and prompt response to customer needs at all times in tandem with other team members.

• Prepare or approve all slot payout vouchers for fills and jackpots.

• Assist in resolving all customer disputes.

• Observe strict confidentiality in regards to company matters.

• Make minor repairs and adjustments to slot machines as needed.

• Clean interior/exterior of slot machines.

• Answer customer complaints and questions regarding slot machines within his/her authority and ability to do so.

• Create a friendly atmosphere for guests and coworkers.

• Perform related and/or other duties as required.

To be successful in this role, you should have previous experience and knowledge that includes:

• High school education, GED or equivalent experience.• Experience in gaming industry preferred.

• Ability to obtain and maintain State of Nevada Gaming Card.• Must be punctual and have regular and reliable attendance

• Must be able to work in a standing position for long periods of time (up to 8 hours).

• Perform assigned duties with attention to detail, speed, accuracy, follow through, courtesy, cooperativeness and work with minimum supervision.

• Outgoing personality, positive attitude, strong communication skills, and pleasant/clean appearance.

• Ability to satisfactorily communicate in English with guests, co-workers and management.

• Possess basic math skills and have the ability to handle money.

• Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 40lbs.

• Honesty and Integrity is a must.

Team members will enjoy:

• Paid Time Off
• Medical, Dental and Vision
• Basic Life Insurance
• 401K
• Education Reimbursement Program
• Career Development and Advancement Opportunities
• Team Member Referral program ($300 per team member referred!)
• And more!