Position Overview:

Under the direction of the Director of Strategic Initiatives and Service; the Organization Project and Implementation Lead will oversee complex projects from planning to launch, focusing on turning strategies into operational reality by defining scope, managing resources/budgets, leading cross-functional teams, ensuring stakeholder communication, tracking progress, managing risks, and driving adoption of new systems/processes, often involving IT, system rollouts, or new business initiatives.

Responsibilities:

· Define project scope, objectives, timeline, budget, and identify resources required

· Collaborates closely with department SMEs to design communication and implementation plans.

· Gather and document business requirements

· Lead medium/large project teams, manage tasks, monitor progress, ensure resource availability, and drive completion within scope and budget

· Facilitate regular project team meetings when cross-functional teams are involved 

· Facilitate after action reviews and apply learnings to future projects

· Serve as primary contact for vendors and internal teams, managing expectations and facilitating communication

· Provide regular status updates, track metrics, and report insights to senior leadership 

· Identify risks, lead change initiatives, and ensure successful adoption of new processes/systems

· Establish best practices, create documentation, monitor post launch performance, and recommend improvements for efficiency

· Maintains a pulse on operational processes and procedures and proactively identifies opportunities for continuous improvement.

· Other duties as assigned

Education:

· Bachelor’s degree in business, Information Systems, or related field/equivalent work experience required

· Demonstrated use of project management methodologies (PMP Certification preferred)

Experience:

· Demonstrated experience in coordinating medium/large projects with varying degrees of complexity

· Experience with system implementations (IT/Software) or operational rollouts

· Proven ability to lead cross-functional teams, working with professionals with a variety of skills and backgrounds

Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include:

· Health & Dental Insurance

· Company paid Life Insurance

· 401(k)

· Paid Time Off benefits

· Product discounts

· Wellness programs