Ready to Take Your Career to the Next Level? Join Heritage Bank NA! Heritage Bank is a dynamic and innovative organization committed to fostering a positive and engaging workplace culture. We believe that our team members are our greatest asset, and we are dedicated to creating an environment where they can thrive both personally and professionally. 

Position Summary

The Vice President of Information Technology is the senior technology leader responsible for defining technology strategy, driving operational excellence, and ensuring technology capabilities align with Heritage Bank’s mission, regulatory obligations, and long-term business objectives. This role oversees core banking and financial systems, digital banking platforms, enterprise applications, infrastructure, cybersecurity, integrations, cloud services, and IT operations. 

The position serves as Heritage Bank’s de facto Chief Information Security Officer (CISO), governing security policies, controls, and risk management frameworks in alignment with regulatory requirements. The Vice President leads a multidisciplinary IT organization and is accountable for IT OPEX and CAPEX planning, vendor management, and strategic technology partnerships. 

Core Responsibilities

1. Technology Leadership & Strategy

•  Define, communicate, and execute Heritage Bank’s enterprise technology roadmap.  
•  Lead modernization initiatives across core banking platforms, digital banking, enterprise applications, infrastructure, security, and cloud services.  
•  Serve as the primary authority for cybersecurity governance, information security policy, and technology risk management.  
•  Evaluate emerging technologies and operational improvements to enhance efficiency, security, and scalability.  
•  Provide executive level guidance to support growth, innovation, customer experience, and regulatory compliance.  
•  Establish governance frameworks to guide responsible adoption of automation, data, and advanced technologies

2. Core Systems, Enterprise Applications & Integrations

• Oversee the performance, roadmap, and governance of core banking systems, digital banking platforms, CRM, loan origination and servicing systems, Microsoft 365, and other critical banking applications.  
•  Partner with business leaders to improve processes, strengthen data quality, and drive system adoption across all lines of business.  
•  Govern enterprise integrations, API strategy, automation solutions, and data exchange frameworks between internal and third-party systems.  
•  Ensure application lifecycle management, including upgrades, security, compliance, vendor management, and long-term architectural planning. 

3. Infrastructure, Security & Operations

• Set enterprise architecture standards supporting availability, scalability, and regulatory compliance. 
• Define performance benchmarks, uptime targets, and service levels for critical banking systems. 
• Govern information security posture, risk frameworks, vulnerability management, and incident response. 
• Direct business continuity, disaster recovery, and resiliency planning. 
• Manage strategic vendor relationships and negotiations related to infrastructure, cloud, cybersecurity, and managed services, including servers, storage, networking, cloud platforms, backup/DR, identity and access management (IAM), and communications. 

4. Team Leadership, Budgeting & Governance 

• Lead, mentor, and develop IT staff across infrastructure, security, applications, and operations. 
• Establish performance metrics and promote cross-training and succession planning. 
• Manage IT operating and capital budgets in alignment with strategic priorities. 
• Refine intake, prioritization, and project governance processes to ensure transparency and alignment with business objectives. 

5. Risk, Security & Compliance Support

• Adhere to established cybersecurity, data security, and regulatory standards as defined in the FFIEC IT Examination Handbook. 
• Support audits, regulatory exams, and documentation related to technology, data, and vendor controls. 
• Identify and escalate risks, data issues, or system gaps and assist with remediation efforts. 

6. Cross-Functional Collaboration 

• Partner with business units to align technology and data initiatives with operational needs and customer demands. 
• Communicate technical concepts and data insights effectively to non-technical stakeholders. 
• Support strategic planning and decision-making through the application of technology and data solutions.

Secondary Responsibilities

• Participates in all required BSA training and demonstrates knowledge of BSA relative to job responsibilities.
• Responsible for security as it applies to this position.
• Other duties as assigned.

Bank Standards

• Mission: Help people succeed financially.
• Ethics: Always do the right thing. 
• Solutions: Bring innovative solutions to challenges. 
• Ownership: Take accountability and learn from our mistakes. 
• Positivity: Bring energy and enthusiasm to everything we do. 

Compensation & Benefits

Get ready to be rewarded! This position provides an annual salary range of $102,753 - $154,129. Full-time team members enjoy a comprehensive benefits package including paid time off, paid holidays, and even paid volunteer days. Your health is covered with medical, dental, and vision insurance, plus plan for your future with our 401(k) and ESOP retirement plans. Enjoy additional benefits and incentives consistent with our company policy. Join us and discover how rewarding your career can be!

Disclaimer

This job description outlines the general nature of the role and is not intended to be all-inclusive. Duties, responsibilities, and benefits may change as business needs evolve. Employment is at will, meaning either the employee or the Company may end the employment relationship at any time, consistent with applicable law.  

We are an Equal Opportunity Employer and value diversity at all levels of the organization.

Qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field. 
• 12+ years of progressive IT experience, including 7+ years in senior leadership roles. 
• Extensive experience with banking or financial services systems, Microsoft 365, identity management, and cloud platforms. 
• Strong background in cybersecurity governance, risk management, and regulatory compliance. 
• Familiarity with banking regulations, vendor management, and data security requirements. 
• Strong analytical, organizational, and problem-solving skills. 
• Ability to manage multiple initiatives independently in a regulated environment. 
• Exceptional leadership, communication, and project management skills. 

Preferred Qualifications

• Prior information security or security governance leadership experience. 
• Experience overseeing application development or system implementation teams. 
• Relevant certifications such as ITIL, CISSP, CISM, or PMP. 
• Experience with core system modernization, digital banking transformations, or cloud migrations. 
• Experience establishing governance frameworks for automation, data, or advanced technologies.