The Role: Microsoft IT Systems & Network Administrator

Who You Are:

You are a technically curious systems administrator who enjoys learning, solving problems, and supporting critical systems. You communicate clearly, take ownership of your work, and are comfortable operating in both hands-on and collaborative roles. You understand the importance of reliability, security, and documentation in high-availability environments and can work effectively with users ranging from front-line staff to executives.

As an Microsoft IT Systems & Network Administrator, you will help implement, maintain, and secure Kings III’s IT infrastructure supporting a mission-critical 24x7 emergency communications environment. You will work across servers, networks, Microsoft 365, identity, backups, telecom, and endpoint platforms as part of a close-knit IT team.

What You’ll Do:

• Implement, maintain, and secure physical and virtual servers in Microsoft on-premises and cloud environments
• Administer networks including switches, firewalls, wireless, SANs, and monitoring platforms
• Support Active Directory and Azure AD (Entra ID) in a hybrid environment
• Administer Microsoft 365 services and integrated applications
• Maintain backup, disaster recovery, and business continuity systems
• Support SIP-based telecom platforms and related infrastructure
• Secure and manage endpoints and mobile devices using MDM and security tooling
• Assist with security operations, incident response, and compliance efforts aligned with NIST 800-53
• Create and maintain technical documentation and runbooks

What You’ll Bring:

• High school diploma or equivalent
• Proven experience working in a broad IT role within a small, dynamic team
• 3–5 years of IT experience, with significant time in systems or infrastructure support
• Hands-on experience across servers, networking, identity, Microsoft 365, and security
• Ability to communicate clearly with technical and non-technical audiences at all levels of the organization
• Strong troubleshooting skills and a sense of ownership
• A learner’s mindset with the ability to both teach and be taught
• Willingness to collaborate, take ownership, and grow in a mission-critical environment

Nice to Have:

• Experience with NetApp SAN storage platforms
• Familiarity with Aruba networking and Fortinet firewalls or wireless
• Exposure to virtualized environments (VMware or similar)
• Experience with backup and recovery platforms (Veeam or equivalent)
• Basic scripting or automation experience (PowerShell or similar)
• Relevant certifications such as CompTIA Network+ or Security+, or Microsoft cloud certifications

What We Do:

Our mission is simple - We provide critical communications services to help people in distress. 

Our Core Values are even simpler:

1. Honesty & Integrity

2. Service to the customer above all else

3. Do what is right

4. Good enough is not good enough: pursue excellence

5. Encourage individual initiative and growth

By living and breathing our mission and Core Values every day in everything we do, Kings III is creating opportunities for individuals and reducing risk, liabilities, and costs for businesses every day. 

Our primary client base includes commercial and multi-family real estate owners and property managers, and the most common areas we install our emergency phones are in elevators and at pool sides. We design, build, sell, install, service, and monitor those phones. Our Emergency Dispatch Center (EDC) provides 24/7/365 service to help dispatch local emergency services to people in distress. It’s that simple, our employees help save lives every day. 

What’s in it for You:

• Medical insurance with 1 HSA and 2 PPO plan options
• Flex Spending Account (FSA)/Dependent Care FSA
• Dental, vision, life, short- and long-term disability insurance 
• Critical illness and hospital indemnity plans
• 401k with company contribution
• Employee Assistance Program (EAP)
• Company paid telemedicine 24/7 access
• Wellness Program
• Employee discount program 
• 8 paid holidays, plus 1 floating holiday
• 15 days of PTO accrued in year 1 
• Generous referral bonus program
• Work life balance (a must!)
• Team building, attendance at our annual kickoff each January, and other fun events
• Relaxed professional dress code

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.