The Accounting Supervisor, Unclaimed Property and Treasury leads a team that manages the stale-dated payments and unclaimed property process, investigating, locating, and reuniting owners with forgotten assets while ensuring compliance with state laws. The team actively monitors internal systems and coordinates with claims staff on payment issues, while championing compliance, process optimization, and resolution of complex issues. This individual will also ensure payment processes and daily reconciliations are performed to safeguard company assets. 

This role requires managing high transaction volumes, building strong internal partnerships, and safeguarding financial integrity in a regulated insurance setting. By integrating operational banking tasks with strategic financial controls, the Supervisor guarantees precise handling of sensitive claim-related records and strict adherence to industry regulations. The role requires strong research, data analysis, and communication skills for resolving claims issues and due diligence with owners, businesses, and agencies. Key duties include reconciling accounts, auditing, tracking assets, and managing legal/regulatory reporting.

KEY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

1. Team Leadership: Supervise team; assign tasks, review work, provide training, and manage performance to ensure accuracy and compliance.
2. Process Oversight: Monitor daily transaction processing, daily reconciliation of payment runs (checks/EFTs), review payment errors, and manage positive pay exceptions. Manage payment reclassifications, historical payments, recoveries/refunds, stop payments, cancel pending payments, check copies, additional payees, and researching returned checks/EOR’s.
3. Compliance & Controls: Be the subject matter expert and manage the process for stale-dated checks and unclaimed property, ensuring adherence to state unclaimed property laws (escheatment) and preparing required reports for government agencies. Enforce financial policies, state/federal regulations (including 1099 reporting), and internal controls to prevent fraud and ensure audit integrity.
4. Research & Analysis: Investigate dormant accounts, analyze financial records, and reconcile discrepancies. Investigate suspected fraudulent checks. Resolve API/Draft errors with One Inc. (ex: Claimant contact information or payment methods are not valid) and lockbox questions. 
5. Regulatory Awareness: Maintain expertise in how insurance regulations govern payment documentation, recordkeeping, and banking system entries.
6. Financial Reporting: Support audits, prepare reconciliation reports, and provide data for management and cash flow analysis. Reconcile vendor’s payments with approved claims.
7. Collaboration & Owner Communication: Work closely with Claims, Legal, HR, and payment-processing teams to ensure banking records accurately reflect claim status and transaction outcomes. Correspond with claimants, holders (businesses), and legal teams to facilitate claims payment and provide guidance.
8. Issue Resolution: Serve as the escalation point for vendor queries, claim-related payment discrepancies, and internal/external inquiries, facilitating resolution with payment-originating teams. 
9. Vendor Management: Ensuring the vendor is a legitimate company (using Taxport), W-9 validation, creating the contact within Origami, and uploading the backup documentation, and ensuring completeness of the 1099 process.
10. Process Improvement: Identify automation opportunities and implement best practices to improve reconciliation accuracy, error detection, and workflow efficiency.
11. Additional Duties: Perform other activities and assignments as requested or required.

MINIMUM QUALIFICATIONS:

• Experience: 5+ years in workers’ compensation claims handling, unclaimed property management, accounting, or related financial operations, including at least 2 years in a supervisory or team lead capacity.
• Knowledge: Understanding of workers’ compensation laws and regulations, claims adjudication processes, bank reconciliation procedures, and system-based transaction controls (e.g., stop payments, voids, refunds, recoveries).
• Skills: Proven leadership and team management, exceptional organizational and analytical abilities, strong communication, especially with claims staff to support error identification and resolution. Strong proficiency in Microsoft Excel.