Shift Supervisor – Front of House

Craft | Manthey Hospitality

Are you a hospitality professional who thrives in a fast-paced, high-energy environment and loves delivering unforgettable guest experiences?

Craft is seeking a Front of House Shift Supervisor to help set the tone for service excellence. This role is perfect for a seasoned bartender ready to step into leadership while still working directly with guests.

This position can be part-time (approx. 20 hours/week) or full-time (approx. 40 hours/week). For full-time team members, 20 hours per week will be dedicated to bartending shifts, with the remaining hours serving in a leadership capacity.

About the Role

The Shift Supervisor is responsible for running Front of House operations during their scheduled shift or cruise. In the absence of — or in support of — the Senior F&B Manager, the Shift Supervisor ensures smooth service flow, strong team communication, and exceptional guest experiences from start to finish.

You are both a player and a coach — Leading by example while maintaining a visible, engaged presence on the floor and behind the bar.

Key Responsibilities

Leadership & Operations

• Oversee Front of House operations during assigned shift/cruise
• Supervisor pre-shift meetings and set clear service expectations
• Ensure service standards, brand presentation, and guest experience excellence
• Monitor floor flow, staffing coverage, and pace of service
• Support team members with coaching and real-time problem solving
• Address guest concerns promptly and professionally
• Ensure compliance with all safety, sanitation, and alcohol service regulations
• Complete shift reports and communicate operational updates to Senior F&B Manager

Bartending (Minimum 20 hours/week for full-time role)

• Prepare and serve craft cocktails, beer, and wine to brand standards
• Deliver engaging, elevated bar service
• Maintain bar cleanliness, inventory levels, and presentation
• Accurately process POS transactions 
• Monitor responsible alcohol service practices

Qualifications

• 2+ years of bartending experience required
• Previous leadership, supervisory, or key-holder experience preferred
• Strong knowledge of craft cocktails, beer, and wine
• Excellent communication and team leadership skills
• Ability to stay calm and solution-focused in high-volume environments
• ServSafe Alcohol (or ability to obtain)
• Flexible schedule including nights, weekends, and holidays

What We’re Looking For

• A natural leader who leads by example
• Someone who elevates team morale and accountability
• Strong operational awareness and attention to detail
• Guest-obsessed mindset
• Comfortable balancing hands-on service with oversight responsibilities

Why Join Manthey Hospitality - Craft?

As part of Manthey Hospitality, you’ll join a team committed to exceptional service, strong culture, and operational excellence.

Whether you’re looking to grow your leadership experience or expand your hospitality career, this role offers a pathway to greater responsibility within a dynamic, growing brand.

Ready to Supervisor the shift? Apply today and help us create unforgettable moments!

Equal Opportunity Statement

Manthey Hospitality is an Equal Opportunity Employer and does not discriminate on the basis of any protected characteristic under federal, state, or local law.

This job posting is a condensed summary of the role and not a full job description. A complete description will be reviewed during the interview process. Responsibilities and duties may change based on business needs and may include additional tasks not listed above.