Position Summary:

The Senior Employee Relations Partner is a strategic business leader who serves as a trusted advisor to executive leadership while driving enterprise-wide ER strategy, culture transformation, and organizational excellence across a large-scale healthcare organization with over 10,000 employees spanning multiple states. This role combines deep investigative expertise with manager-level business partnership, leading complex, high-stakes matters while shaping organizational policy and influencing culture. The Senior ER Partner operates with significant autonomy, serves as the ultimate escalation point for the most sensitive matters, and partners directly with the Senior Director of HR, General Counsel, and Compliance to balance legal compliance, risk mitigation, and strategic business objectives.

Essential Functions and Job Responsibilities: 

Complex Investigation Leadership & Crisis Management

• Own complex, sensitive, and high-stakes workplace investigations including C-suite misconduct, systemic discrimination patterns, and multi-state coordinated complaints.
• Lead enterprise crisis response for workplace violence, severe harassment allegations, executive misconduct, and other urgent situations requiring immediate executive-level intervention
• Conduct forensic investigations involving financial misconduct, fraud, theft, or other criminal matters in coordination with Legal, Compliance, and law enforcement
• Provide quality assurance oversight for all ER2 investigations, ensuring consistency, thoroughness, and legal defensibility across the enterprise
• Develop and implement investigation protocols, templates, and best practices that ensure enterprise-wide consistency and excellence

Enterprise Policy & Compliance Leadership

• Lead enterprise-wide employment policy development, revision, and implementation in partnership with Legal, Compliance, and business stakeholders
• Serve as ultimate authority on federal and multi-state employment law interpretation, providing strategic guidance on complex legal scenarios across all operating jurisdictions
• Monitor legislative landscape across all states, assess enterprise impact, and lead proactive compliance strategy including policy updates, training rollouts, and risk mitigation
• Partner with Compliance, Safety, and Information Security teams to ensure integrated approach to regulatory risk management
• Represent organization in complex regulatory matters, serving as liaison to government agencies and demonstrating enterprise commitment to compliance

Litigation Management & Risk Mitigation

• Serve as primary ER liaison to outside counsel for all employment litigation, managing case strategy, discovery coordination, and settlement negotiations
• Lead enterprise response to EEOC charges, state civil rights complaints, Department of Labor investigations, and other regulatory proceedings with strategic coordination across Legal and business functions
• Develop and implement proactive risk mitigation strategies based on litigation trends, regulatory guidance, and organizational risk assessment
• Participate as fact witness and company representative in depositions, mediations, arbitrations, and settlement conferences
• Oversee enterprise unemployment claims strategy, ensuring consistent approach across multiple state jurisdictions and achieving favorable win rates

ER Function Leadership & Team Development

• Support ER function transformation initiatives including organizational redesign, process optimization, technology implementation, and service delivery model enhancements
• Develop and mentor ER Specialist 1 and ER Specialist 2 team members, serving as coach, thought leader, and career development advisor
• Design and deliver advanced ER training programs for HR Field Partners, regional HR leadership, and business executives on investigation excellence, legal compliance, and strategic ER partnership
•  Support in establishing ER center of excellence framework with standardized methodologies, knowledge management systems, and continuous improvement processes
• Represent ER function on cross-functional leadership committees and enterprise initiatives requiring ER expertise and strategic perspective

Strategic Analytics & Business Intelligence

• Conduct sophisticated analysis of case data, identifying systemic patterns, geographic hotspots, organizational risk factors, and culture indicators requiring intervention
• Lead enterprise-wide root cause analysis for recurring issues, partnering with HR Business Partners and operational leaders to implement sustainable solutions

Organizational Culture & Change Leadership

• Serve as strategic partner in organizational culture transformation initiatives, translating culture goals into ER practices and interventions
• Support in designing enterprise-wide programs addressing workplace conduct, inclusive culture, respectful workplace, and leadership accountability
• Partner with Diversity, Equity & Inclusion leadership to ensure ER practices support and advance organizational DEI commitments
• Lead change management efforts for major organizational initiatives with significant employee impact, providing strategic ER guidance and risk mitigation
• Support in developing and implementing manager capability programs focused on early intervention, performance accountability, and creating psychologically safe work environments
• Maintains patient confidentiality and functions within the guidelines of HIPAA.
• Completes assigned compliance training and other education programs as required.
• Maintains compliance with AdaptHealth's Compliance Program.
• Performs other related duties as assigned.

Competency, Skills and Abilities: 

• Mastery-level expertise in federal employment laws and multi-state compliance across all key operating jurisdictions
• Exceptional investigation skills with demonstrated ability to handle the most sensitive, complex, and high-stakes matters
• Strategic business acumen with ability to balance competing priorities including legal risk, financial impact, operational needs, and organizational culture
• Superior communication skills 
• Advanced analytics capabilities with expertise in enterprise HRIS platforms, business intelligence tools, and data visualization

Education and Experience Requirements: 

• Bachelor's degree in Human Resources, Business Administration, Industrial Relations, or related field required; Master's degree in HR, Law, Business, or related field strongly preferred
• 7-10+ years of progressive employee relations experience in large, complex organizations (10,000+ employees), with minimum 5 years conducting high-complexity workplace investigations
• SHRM-SCP, SPHR, or equivalent senior-level certification preferred
• Proven track record of executive partnership and influencing senior leadership decision-making
• Extensive experience managing employment litigation, regulatory matters, and external counsel relationships
• Demonstrated success supporting ER teams, transformation initiatives, and enterprise-level strategic projects

Physical Demands and Work Environment: 

• Work environment may be stressful at times, as overall office activities and work levels fluctuate
• Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
• Subject to long periods of sitting and exposure to computer screen
• Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
• Must be able to lift 30 pounds as needed
• Excellent ability to communicate both verbally and in writing
• May be exposed to angry or irate customers or patients