Role purpose
Own NavPro’s AI-native pre-sales execution end-to-end: improve sales ops efficiency, accelerate product–market fit learning, define solutions for complex fleet deals, and drive the loop from roadmap ? implementation ? measurable outcomes. Demos are a core lever, but the role is accountable for the full technical-commercial motion from discovery through launch readiness.
Key responsibilities
Run customer-facing NavPro demos:
· Lead demos end-to-end, tailored to the customer’s fleet workflow.
· Position value, handle objections, and keep the technical narrative accurate.
Own discovery ? solution narrative:
· Partner with Sales on discovery.
· Translate customer needs into a clear demo story and recommended solution approach.
Technical validation and execution support (AI-native):
· Validate integration feasibility quickly (auth, permissions, data flow, edge cases).
· Create lightweight prototypes or API proof-of-concepts when needed (for example, Postman/curl, small scripts).
· Provide clear technical guidance to Sales and Product on feasibility, scope, and implementation paths (without owning day-to-day customer support).
Maintain demo systems and assets:
· Maintain demo environments, scripts, assets, and an industry case library.
· Keep examples current with latest product capabilities and limitations.
Cross-functional alignment and feedback loop:
· Align with Product/Engineering on capability boundaries.
· Ensure external commitments are accurate.
· Capture common blockers and requirements from demos and feed into the product pipeline.
Product ownership for PMF (field-led):
· Own a clear PMF learning agenda for NavPro fleet workflows, grounded in sales motions and onboarding reality.
· Define and track PMF signals (activation, retention, expansion, usage depth, time-to-value, NPS/CSAT proxies) and review them regularly with Product.
· Turn deal-cycle and customer feedback into prioritized product bets with crisp problem statements, impact sizing, and acceptance criteria.
· Partner with Product Managers to validate solutions via pilots, pre/post metrics, and a closed-loop feedback process.
· Ensure learnings are captured in a repeatable playbook (what works, for whom, and why).
Knowledge sharer:
· Create internal enablement materials and run training for Sales/CS.
Use AI to accelerate work:
· Generate tailored demo scripts and talk tracks.
· Draft follow-ups, technical summaries, and next-step plans.
· Produce competitive and objection-handling notes.
· Turn call notes into structured product feedback.
· 2–6+ years in pre-sales, solutions consulting, implementation, technical enablement, or product specialist roles.
· Strong presentation and stakeholder management skills.
· Comfortable with integration concepts: APIs, auth, permissions, data mapping, webhooks, monitoring, incident paths.
· AI-forward working style: uses AI daily for preparation, synthesis, writing, and iteration.
· Technical execution requirement (one of):
· Can write basic code or scripts (Python/Node/SQL) for API tests, data checks, or automation.
· Or has an engineering background with hands-on debugging experience.
· Excellent writing: can produce crisp customer summaries and internal documentation.
What success looks like (first 90 days):
· A repeatable demo + discovery flow that improves conversion on complex fleet deals.
· A maintained demo library mapped to top industries, objections, and integration scenarios.
· Faster technical validation cycles (clear go/no-go for integrations and custom requests).
· A steady pipeline of well-formed product feedback from demos that Engineering can action.